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In a Box
No P.O. BOX delivery is possible for Water coolers because of their heavy size.
No Water Cooler delivery to WA.
Customers from WA, NT, QLD, or TAS in the rural area/remote area please contact us before placing an order for a water cooler.
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P.S. NO SERVICE AND SUPPLY TO PORT HEDLAND AND SURROUNDING DUE TO COURIER LIMITATIONS AND HIGH CHARGES. ORDERS FROM WA & NT TAKE MORE THAN 7-10 WORKING DAYS TO GET DELIVERED.
Change of Mind Returns:
We want you to love your product so if you are not completely satisfied with your purchase let us know.
Most products come with a 30-day change of mind policy. If at any time within the first 30 days from the purchase date you are not completely satisfied with your order, please contact us for return approval. Once received and inspected, we will facilitate an agreed resolution.
Please Note:
Postage is paid by the customer
The product must be returned in the original packaging, accessories included
We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery
Fees may apply
Warranty Claims:
Most of our products are supported by a 12-month warranty. This warranty covers all manufacturing faults with the product. Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us to raise a warranty claim.
If you receive an item damaged, you must contact us ASAP of receiving the order. This is because couriers don't accept insurance claims if lodged late.
Estimated Delivery Time Frame: 3 - 5 business days
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