





1. Product size: 150x100x58mm
2. Material: silicone + PC
3. Color:Â gray blue
5. Capacity: 313ml
6. Soft silicone, skin-friendly and non-irritating, healthy and safe.
7. The U shape fits the neck of the human body and the neck and neck are more comfortable.
8. 22mm wide mouth design for easy water injection.
9. The microwave oven is dedicated for 2 minutes and does not need to be plugged in.
It is good to use a microwave to heat it:
- Be sure to fill the bag with water to prevent the empty bag from exploding.
- Microwave heating power must not exceed 800W
- heating time 2 minutes, no more than 3 minutes
- If there is an abnormality such as swelling during heating, stop heating immediately, and do not open the microwave oven immediately.
10. Cannot be used in heating mode.
11. The silicone gasket at the lower end of the cover is an important part to prevent water leakage. Do not damage or lose it.
12. When not in use, keep it dry and keep it away from the sun.
13. Do not stick to the body for a long time. The combination of warm water bag and knitted sleeve is better to prevent high temperature burns.
14. For children under the age of 12, please inject water and use the product under the supervision of an adult.
Please note it will need about 12~20 days for the delivery!
Delivery times are as provided by our carriers and are estimates only. Delays may occur during peak periods, and due to factors outside the carriers control.
Thank you for your understanding!
Change of Mind Returns:
We want you to love your product so if you are not completely satisfied with your purchase let us know.
Most products come with a 30 day change of mind policy. If at any time within the first 30 days from purchase date you are not completely satisfied with your order, please contact us for return approval. Once received and inspected, we will facilitate an agreed resolution.
Please Note:
Postage is paid by the customer
The product must be returned in the original packaging, accessories included
We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery
Fees may apply
Warranty Claims:
Most of our products are supported by a 6 month warranty. This warranty covers all manufacturer faults with the product. Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us to raise a warranty claim.
Estimated Delivery Time Frame: 12-20 business days