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Returns Policy

If there is anything unsatisfactory with your product, please contact us via your MyDeal account and we will be happy to help resolve any problems. Our aim is for every customer to be 100% satisfied.

Returns are accepted within 7 days and must be approved by NPC staff. Buyer pays return postage.

Factory Fault? Full refund offered if the item is faulty. Original label and packaging must be kept for "return to sender."

If you are returning an item because you have changed your mind, the postage amount will not be refunded, if the item was free post our postage cost to send the product to you will not be refunded

Shop with peace of mind

All marketplace products are covered by our MyDeal Refund Guarantee Learn More