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We have recently updated our Change of Mind policy, please refer to the Warranty & Returns section for details.
Detailed Specifications
Package Contents
Products which are on promotion are also ineligible for change of mind returns.
Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.
Change of Mind
We may allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. You will be responsible for the cost of returning the item. Once the item has been received and assessed by our warehouse, we will proceed to refund the amount of the product. You will not receive a refund for the original shipping cost of the product.
Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.
Exclusions to our change of mind policy
We do not allow change of mind returns on all products. Excluded products include:
Products which are on promotion are also ineligible for change of mind returns.
We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:
Damaged or faulty items
If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Purchased a month ago. Love the dual baskets. Cooks vegetables, kievs, potato wedges, hashbrowns really. Very smart looking kitchen appliance, and great price. Easy non stick cleaning.
Mar 09, 2025
Bought this 2weeks ago and love it already
Dec 21, 2024
Exactly as pictured and expected, cannot comment on functionality as I only received it 2 days ago which was a replacement for the original that was received damaged.
Jul 18, 2024
Time frame indicated for cooking is for full baskets, so I halved the cooking time and they came out great. Item arrived well packaged and within estimated delivery time frame.
Oct 14, 2023
The dual system makes cooking much easier
Aug 26, 2023
Absolutely thrilled with the Ninja air fryer. Better than my expectations. Incredibly fast delivery by MyDeal too.
Aug 09, 2023
I love it, it is everything I hoped it would be.
Aug 01, 2023
Looked bigger in the photo but works great
Jul 17, 2023
What an amazing product. So easy to use yet such awesome functionality. We love cooking with our Ninja 🥷🏼 💪🏼
Jul 12, 2023
Always had Phillips air fryers and decided to try the ninja and I am very happy with my purchase
Jun 10, 2023