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Returns Policy
At HOUSE, we are committed to offering you a safe and pleasant shopping experience. So if something does go wrong, we are here to help you.
As part of this, HOUSE offers piece-of-mind product guarantees. They are as follows:
Candle holder was produced to a very-high standard. However, 1. the raised inside rim is too small to correctly hold the glass bell, and 2. The glass bell sits absolutely-flat on top of the lower flange/step. While this shows terrific manufacturing tollerance, air cannot enter the glass bell except through the top apperture/chimney. There is no one-way flow of air, so the candle flickers. Some buyers might like this aspect. A small hole/groove on the contact surface of the flange would solve this minor problem.
Jun 05, 2023