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Refund policy
Happie Bamboo Return & Refund Policy
Change of mind return
If you are not entirely satisfied with your purchase, we're here to help.
You have 21 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item for change of mind rteurns. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Defect/Damaged
Please contact us immediately and provide a photo showing the issue of the product so we can assist.
Estimated Delivery Time Frame: 5 - 10 days