My Little Pony Rainbow Wings Twilight Sparkle

Change of Mind and Satisfaction Guarantee Returns

If you wish to return an item because you have changed your mind about your purchase or are not satisfied with your item within 30 days, Mr Toys will offer you an exchange, refund or instore credit provided that:

You produce your original Mr Toys register receipt at the time you return the item.

Item is unopened, unused and in its original condition including all instruction manuals and all accessories.

Item was not purchased in multiple or commercial quantities.

Item was not a special order.

Change of Mind and Satisfaction Guarantee excludes Gift Cards and Trading Cards.

Online Returns for Change of mind or Satisfaction Guarantee will need to be sent back to Mr Toys Toyworld Online at the customer's cost. Once received back, only the price of the item will be refunded. Postage is not refunded.

Shop with peace of mind

All marketplace products are covered by our MyDeal Refund Guarantee Learn More