




The My Family brand makes the everyday fun and fabulously coordinated! What family doesn’t want the best for their baby, toddler or pre-schooler. Safe materials, fun designs and reasonable prices all from an Australian company that has been involved in raising family brands and their own family since 2004. If we won’t let our families use it, it doesn’t make the range!
My Family Stainless Steel drink bottles are made from super safe food grade 18/8 stainless steel and of course our accessories are free from BPA and our inks are non-toxic.
Other reasons you will love My Family drink ware:
Take Care
Quality Warranty
Our range is built to last, but we can’t guarantee that our products can withstand tantrums and drops from the top of the cubby house. Our products have a manufacturer's warranty of twelve months. This covers any manufacturing defects such as issues with parts or materials. Everyday wear and tear, and care issues including ripping, spills, mould and stains (i.e issues NOT caused by a fault in the manufacturing process) are not covered under manufacturer warranty.
If you are having any issues with your My Family products, please send us an email at returns@lifestyleparenting.com. We may require photos of products to valuate if it has been mishandled. Replacement parts will be utilised to address defects when available.
Please supply us with your order number or proof of purchase and photos of the fault when you email us. :)
We process orders as fast as possible on business days, generally within 24 hours (48 hours during busy periods).
Orders will be shipped with AusPost and delivery times may vary, especially during peak periods. We appreciate your patience with this as it is out of our control.
We will happily replace any item if they are defective or damaged. If you need to exchange it for the same item, get in contact and we will advise next steps.
We will happily exchange within 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. Please email your proof of purchase and reason for return to us and we will issue you a return number.
Please do not send your purchase back to us without a return number as they will not be accepted.
Estimated Delivery Time Frame: 2-5 business days