




The My Family brand makes the everyday fun and fabulously coordinated! What family doesn’t want the best for their baby, toddler or pre-schooler. Safe materials, fun designs and reasonable prices all from an Australian company that has been involved in raising family brands and their own family since 2004. If we won’t let our families use it, it doesn’t make the range!
My Family Stainless Steel drink bottles are made from super safe food grade 18/8 stainless steel and of course our accessories are free from BPA and our inks are non-toxic. Â
 Other reasons you will love My Family drink ware:
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Quality Warranty
Our range is built to last, but we can’t guarantee that our products can withstand tantrums and drops from the top of the cubby house. Our products have a manufacturer's warranty of twelve months. This covers any manufacturing defects such as issues with parts or materials. Everyday wear and tear, and care issues including ripping, spills, mould and stains (i.e issues NOT caused by a fault in the manufacturing process) are not covered under manufacturer warranty.
If you are having any issues with your My Family products, please send us an email at returns@lifestyleparenting.com. We may require photos of products to valuate if it has been mishandled. Replacement parts will be utilised to address defects when available.
Please supply us with your order number or proof of purchase and photos of the fault when you email us. :)Â
Orders are despatched within 1-2 days. Delivery times varies by location, please see the expected timeframe to receive your product below:
Metro: 1-4 business days
Regional: 1-6 business days
No delivery to PO Box addresses or Parcel Lockers.
If you are unavailable at the time of delivery re-delivery fees may apply.
Change of Mind Returns:
We love our products and take pride in their quality, we want you to love them too! If you are not completely satisfied with your purchase let us know.
Most products come with a 30 day change of mind policy. If at any time within the first 30 days from purchase date you are not completely satisfied with your order, please contact us via your MyDeal Account for return approval. Once received and inspected, we will facilitate an agreed resolution.
Please Note:
Postage is paid by the customer
The product must be returned in the original packaging, accessories included
We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery
Fees may apply
Warranty Claims:
Most of our products are supported by a 12 month warranty. This warranty covers all manufacturer faults with the product. Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us via your MyDeal Account to raise a warranty claim.
Estimated Delivery Time Frame: 2-5 business days