Multi-Colour 12FT Replacement Reinforced Trampoline Safety Spring Pad Cover
This trampoline pad cover could be a safe guard for your family to prevent any injuries when falling on the jumping pad. This cover is used to protect adults or children from being trapped or scratched by the spring hooks, or slipping between the springs space. The pad is waterproof, but it will last for many seasons if it is stored away in bad weather.
Features:
1. Well packaged and brand new.
2. High quality flexibility.
3. Protects against injury from exposed springs and hooks.
4. Secure or remove easily from trampoline with the double tie-downs.
Specifications:
* Fits: 12ft round trampoline
* Pad Size: 12ft outside diam with 11" pad width
* Foam: EPE, 11" wide x 0.6" thick
* Pad material: PVC+PE
Color: Multi-Colour
Available size: 12ft/8poles
Outside Diameter: 12ft(366cm) Internal Diameter: 12ft(329cm)
Package Content:
1 x 12ft trampoline spring pad cover
NOTE:Please understand that we will increase the postage cost according to the distance of the delivery address remote eg.)
1. Warranty Policy
We offer a 12-month manufacturer's warranty from the original purchase date against defects in materials and workmanship.
Coverage Includes:
Manufacturing flaws
Material defects
Functional failures under normal use
Exclusions:
Damage from misuse, accidents, or unauthorized modifications
Wear and tear from improper maintenance
Non-compliance with product instructions
Warranty Claims Process:
Contact our Customer Service Team with:
Order number/proof of purchase
Detailed defect description + photos/video
We may require product return for assessment
Valid claims will receive (at our discretion):
Repair | Replacement | Refund
Note: This warranty supplements your statutory rights under Australian Consumer Law.
2. Returns Policy (Change of Mind)
Eligibility Requirements:
Request must be made within 30 days of delivery
Product must be:
Unused/unopened
In original packaging with all accessories
Resalable condition
Process:
Contact us for Return Authorization (RA) number
Securely repackage with RA number visible
Return to specified address using tracked shipping
Refund issued within 5 business days of receipt
Customer Responsibilities:
All return shipping costs
Risk of transit damage/loss
Non-Returnable Items:
Customized/special order products
Hygiene-sensitive items (unless faulty)
3. Faulty/Damaged Goods
Items arriving damaged or defective are covered under our Warranty Policy - contact us immediately for resolution.
Australian Consumer Law:
Our policies operate in addition to your statutory rights for guarantees regarding acceptable quality and fit-for-purpose products.
Key Features:
ACCC Compliance - Explicitly references statutory rights
Clear timelines and condition requirements
Step-by-step processes for both warranty and returns
Cost responsibilities defined
Modern provisions for digital evidence (photos/video)
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