Microsoft Surface Go 4 10.5" (Business) Tablet - Platinum 128GB SSD - 8GB RAM - WiFi - Intel N200 Processor - Win11 Pro [XHU-00008]

Microsoft Surface Go 4 10.5" (Business) Tablet - Platinum 128GB SSD - 8GB RAM - WiFi - Intel N200 Processor - Win11 Pro [XHU-00008]

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Microsoft Surface Go 4 10.5" (Business) Tablet - Platinum 128GB SSD - 8GB RAM - WiFi - Intel N200 Processor - Win11 Pro

The power of Surface for Business
Surface for Business devices come with professional-grade security, device repairability and chip-to-cloud protection.
Includes Windows 11 Pro
Windows 11 Pro is designed to let you and your team work how and wherever you want. Powerful out-of-the-box protections like enhanced phishing safeguards and passwordless security ensure your information is protected, letting you focus on what matters most.


Built to last, easier to repair
Thoughtfully designed, Surface Go 4 for Business is easier to repair and maintain. Plus, major components, including the motherboard, battery, and more are replaceable through a network of authorised service providers or on-site through a skilled technician.[3]


Zero-touch device deployment
Windows Autopilot streamlines and simplifies the entire device deployment process-from IT configuration to employee set-up-providing a fast, efficient and hassle-free experience for your workforce.


Quality and reliability for work in the field
Our most portable 2-in-1 Business laptop and tablet helps workers get the job done from anywhere with a faster processor, all-day battery life, and the hardware needed to collaborate on calls.
Up to 80% faster processor performance
Speed through emails, access records in a flash, and quickly respond to customers with the new Intel® Processor N200.


Up to 12.5 hours[4] battery life
Stay productive from anywhere with all-day battery life. Plus, Surface Connect and USB-C® provide Fast Charging.[5]


Ultraportable at only 521 g[1]
With a 10.5" touchscreen and weighing only 521 g,[1] Surface Go 4 for Business is our smallest, most portable Surface PC.


Dolby® Audio™ with far-field Studio Mics
2 W stereo speakers with Dolby® Audio™ and far-field Studio Mics let you have crystal-clear calls.


Pair with commercial-grade accessories[2]
A USB-C® 3.1 port, microSDXC card reader and headphone jack let you connect to the accessories your business needs. Connect your device to a 4K monitor with Surface Dock to turn Surface Go 4 for Business into a desktop PC to get even more done.


Take notes at the perfect angle
Adjust the built-in Kickstand to the perfect angle for taking notes, drawing diagrams and whiteboarding with Surface Pen for Business.[2]


Built for the needs of on-the-go workers
Surface Go 4 for Business is built to focus on premium craftsmanship. Microsoft doubles down on quality and reliability by putting our devices through testing that simulates various real-world scenarios.


Make clear connections in video calls
Surface Go 4 for Business features two 1080p HD cameras so that you can show up your best to your next video call, capture video from the job site, or even scan a document.


Productivity and performance for every task
Get access to the information your business needs with essential Microsoft apps.[6] Surface Go 4 for Business delivers faster performance and a full Windows 11 Pro experience.
Secure sign-in
Sign in instantly using Windows Hello with facial recognition, a secure PIN, an NFC badge, or multi-factor authentication through Windows Hello.
Faster browser-based performance
Surface Go 4 for Business handles your browser-based applications and tasks faster to keep your team connected to the data, insights and people they need.
Flexible solutions for work on the go
Windows 365 Frontline[6] helps you share Surface Go 4 for Business across teams with shift workers, and allows them to securely access their own personalised Windows experience on any device.
Supercharge your productivity with AI
Be more productive with Surface Go 4 for Business and Sales Copilot[6] by harnessing the power of generative AI to deliver real-time insights and automatic content creation so you can focus on building relationships with customers.
Stay productive with Dynamics 365[6]
Streamline operational efficiency and better customer experiences. Manage work orders with Dynamics 365 Field Service and process sales using Dynamics 365 Commerce.[6]
Windows 11 Pro is built for touch and pen
Speed through tablet- and digital pen-based tasks with Windows 11 Pro with Microsoft 365 apps,[6] optimised for the best performance on Surface Go 4 for Business.

Maximise security on the go and in the office
Save time and money with modern device management, replaceable hardware and built-in, cloud-powered security.[7]
Secured-core PC with chip-to-cloud security
Surface Go 4 for Business is a Secured-core PC and elevates the benefits of Windows 11 Pro security, providing additional hardware and software protection for those handling the most sensitive data.


Remote updates anytime and anywhere
Deploy and manage down to the firmware layer through the cloud with Microsoft Endpoint Manager and DFCI. Every Surface for Business ships with Windows Autopilot, reducing IT complexity by deploying straight to your employees.[7]


Secure right out of the box
New Windows 11 Pro devices integrate hardware and software for powerful, out-of-the-box protection including a reported 3.1-times reduction in firmware attacks.[8]


Inclusive and thoughtful design
Our commitment to a planet-sized challenge
Surface for Business plays a key role in Microsoft's commitment to be carbon negative, water positive and zero waste by 2030.[9] That's why Surface aims to create devices that reduce carbon impact across their lifecycles, reduce waste, and are built with integrity.


Inclusive from concept to creation
At Surface, we're committed to ensuring that users of all abilities have devices and accessories that help them achieve more. We aren't striving to make one Surface that works for everyone. We're trying to make sure that we have products in the Surface portfolio that specifically work for you.


Footnotes:
[1] Weight not including Surface Go Type Cover.
[2] Sold separately.
[3] Customer Replaceable Units (CRUs) are components available for purchase through your Surface Commercial Authorised Device Reseller. Components can be replaced on-site by a skilled technician following Microsoft's Service Guide. Opening and/or repairing your device can present electric shock, fire and personal injury risks and other hazards. Use caution if undertaking do-it-yourself repairs. Device damage caused during repair will not be covered under Microsoft's Hardware Warranty or protection plans. Availability of replaceable components and service options may vary by market and/or at initial product launch.
[4] Battery life varies significantly based on usage, network and feature configuration, signal strength, settings and other factors. See Surface Battery Performance for details.??
[5] Fast Charging is supported on Surface Go 4 for Business when used with a power supply or USB Type-C PD charger rated at 60W or higher, sold separately (Fast Charging not supported with in-box PSU).
[6] Sold separately. Software licence required for some features.
[7] Some cloud-enabled features and functionality require paid subscription and/or qualifying volume licence.
[8] Windows 11 Survey Report. Techaisle, February 2022. Windows 11 results are in comparison with Windows 10 devices.
[9] 2021 Environmental Sustainability Report Microsoft CSR
[10] Drive (SSD) Retention is only available on Microsoft Surface devices in which the SSD is marketed as removable per the Technical Specifications. Drive (SSD) Retention is included in Microsoft Complete for Business Plus and is available as an Optional Add-on when purchasing Microsoft Extended Hardware Service and Microsoft Complete for Business. Except for Surface Pro X and Surface Pro 7+, devices returned to Microsoft with a missing SSD are subject to a SSD replacement fee unless the user is enrolled in the Drive (SSD) Retention offer.

Processor

Intel® Processor N200

Graphics

Intel® UHD Graphics

Memory
8GB LPDDR5 RAM
Storage
UFS Drive: 128GB
Display

Touchscreen: 10.5-inch PixelSense™ Display
Resolution: 1920 x 1280 (220 PPI)
Aspect ratio: 3:2
Contrast ratio: 1500:1
Color profile: sRGB and Enhanced
Individually color-calibrated display
Touch: 10 point multi-touch
Corning® Gorilla® Glass 3
Brightness: 350 nits maximum (typical)

Size and weight

Length: 9.65 inch (245 mm)
Width: 6.9 inch (175 mm)
Height: 0.33 inch (8.3 mm)
Weight: 1.15 lbs (521 g)

Battery life

Up to 12.5 hours of typical device usage

Security

Hardware TPM 2.0 chip for enterprise-grade security and BitLocker support
Enterprise-grade protection with Windows Hello face sign-in
Windows 11 Secured-core PC

Cameras

1080p Full HD front-facing camera
8 MP 1080p Full HD rear-facing camera
Windows Hello face authentication camera

Audio

Dual far-field Studio Mics with Voice Clarity
2 W stereo speakers with Dolby® Audio™ Premium

Ports

USB-C® 3.1 (data, DisplayPort and charging)
MicroSDXC card reader
3.5 mm headphone jack
Surface Type Cover port
Surface Connect port

Network and connectivity

Wi-Fi 6: 802.11ax compatible
Bluetooth® Wireless 5.1 technology

Pen and accessories compatibility

Pen Compatibility:
Designed for Surface Pen, Microsoft Classroom Pen 2, Microsoft Business Pen
Integrated magnetic storage with Surface Penn
Supports Microsoft Pen Protocol (MPP)

Keyboard compatibility:
Surface Go Signature Type Cover
Surface Go Type Cover

*Pen and Keyboard sold separately
Software

Windows 11 Pro
Preloaded Microsoft 365 Apps
Microsoft 365 Business Standard, Microsoft 365 Business Premium, or Microsoft 365 Apps 30-day trial

Accessibility

Compatible with Surface Adaptive Kit
Compatible with Microsoft Adaptive Accessories
Includes Windows Accessibility Features
Exterior

Casing: Magnesium
Colors: Platinum
Physical Buttons: Volume, Power

Kickstand

Kickstand with 165 degrees full friction hinge

Sensors

Ambient light sensor
Accelerometer
Gyroscope
Magnetometer
NFC

What's in the box

Surface Go 4
24W Power supply
Quick start guide
- MPN: XHU-00008
GTIN: 196388170401

Shipping Details

Final Delivery by Aus Post

Changing your mind / purchasing the wrong product by mistake

If you change your mind after making a purchase, or realise you have purchased the incorrect item, you can enjoy the peace of mind that we offer a 7 day exchange policy. (excludes special order items).

If there is not a suitable product that can be exchanged for your returned item you will be offered a refund to your account based on the value paid at the time of purchase.

  • to supply the correct product the incorrect product will first need to be returned to us;

  • we will need to be notified within 7 days of purchase / delivery;

  • the incorrect product supplied must be in a sealed / unopened condition.

Incorrectly supplied products

If you have been accidentally supplied the wrong product, F Digital can supply the correct product (where it is available) or issue a refund.

In order to supply the correct product, the incorrect product will first need to be returned to us. F Digital can arrange a return ticket to send the incorrect product back by courier.

In this scenario we will need to be notified ASAP and the incorrect product supplied must be in resalable / unused condition with original packaging and accessories.

Products damaged in transit

If your product has been damaged during transit to your delivery address an investigation will be conducted. Once the investigation has reached a conclusion and it is determined the product has been damaged in transit we will offer a refund. 

Please contact us ASAP. We will then advise you to visit your nearest Australia Post Office so that they can investigate the damage. You will need to keep all packaging so that their team are able to make a fair assessment. 

Products that are faulty within the warranty period

If your product is faulty or has stopped working as intended and is still within the warranty period specified when you purchased your product, F Digital will repair or or issue a refund.

In order to repair or issue a refund for your faulty product, it will need to be returned to us so we can test and confirm that it is faulty. For some products you may also be able to contact the manufacturer directly to arrange a repair / replacement.

Returns of this nature can be made any time within the warranty period and it is your responsibility to cover any costs of returning the product to us.

Testing fees and return freight

If you return a product to us that is not faulty, you may be liable for a testing fee and freight charges to return the product to you.

Returns may take approximately 4 weeks to arrive back with our returns team in NZ to process.

Restocking fees

In some special circumstances, we may agree (at our discretion) to accept a return of a product that is not faulty. In these situations there will be a handling fee equal to at least 20% of the purchased price. Delivery, service and assembly fees are not refunded at all.

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Estimated Delivery Time Frame: 9-17 business days

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