How does Long Lashes work?
Long Lashes contains vitamins, peptides and antioxidants that help to
stimulate, strengthen and condition the lash follicle, leaving you with
longer, fuller looking lashes. Results can be seen in just 4 to 8 weeks
with the full effect taking place around 12 weeks.*
Our ingredients are vegan, gluten free, cruelty free and are gentle
enough for the most sensitive eyes.
Why love Long Lashes?
Get the most from your Long Lashes
Delivery varies by location, please see the expected timeframe to receive your product below:
Metro: 2-5 business days
Regional: 5-10 business days
No delivery to PO Box addresses or Parcel Lockers.
If you are unavailable at the time of delivery re-delivery fees may apply.
Orders are processed and dispatched from Melbourne, Victoria.
We understand that sometimes you may change your mind and want to return an item for a refund or a replacement. Shopbeauty offer returns within 30 Days from the original purchase date. All items returned need to be in brand new condition, unopened, unused and in their original packaging.
Unfortunately, if the item is NOT in new condition, has been opened or used, we will not be able to provide a refund. The item will be returned to you after a re-delivery fee has been paid. Original Shipping fees will not be refunded.
When returning any item please repack the item carefully so that it reaches us safely.
We recommend only using shipping services that can be tracked and you retain tracking numbers in a safe place. We can not take responsibility for items lost during shipping
*Please note - while we have tried our best to accurately represent product colour and packaging, these may vary and may be impacted by monitor type & resolution. Therefore, we are not able to offer refunds on items due to incorrect colour choice.
If you have received an item that isn't what you ordered or is damaged, please take a photo and contact us immediately.
Please please contact us via your MyDeal Account including photo's if applicable. We aim to respond to your request within 3 business days.
All products sold by shopbeauty are covered by Australian Consumer Law and the Manufacturer's Warrant y for manufacturing defects.
If the item you have received is faulty, please contact us via your MyDeal Account and provide as much detail as possible regarding the fault and your original invoice number as well as any photos to show the issue.
Subject to Australian Consumer Law and depending on the Manufacturer's Warranty terms and conditions, the item will be repaired or replaced. If the item is to be replaced and it is no longer available, the original purchase value will be refunded.
If the item is to be repaired, we will provide details on how to return the item. In some cases the item will need to be returned to the Australian Distributor and you may be asked to return the item directly to the supplier. Shipping costs for repair items will require payment before items are returned to you. If you select to organise your own returns, we recommend that you only use services that can be tracked and you retain tracking numbers in a safe place. We can not take responsibility for items lost during shipping.
For any queries regarding returned items, please contact us via your MyDeal Account
Return times can vary depending on your location and which shipping service you choose. Once your return has been received we will process approved refunds or replacements within 5 business days. Repair times can vary, we will keep you informed regarding the progress.
Estimated Delivery Time Frame: 2-10 business days
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