Christmas Cut-Off Dates
Please order by 1/12/2024 for the best chance of delivery before Christmas.
Dispatch Closure
Our warehouse is closed between 20/12/2024 and 2/1/2025. Please allow additional days for delivery for orders placed during this period.
All parcels come with a tracking number and do not require a signature upon delivery, allowing them to be left in a safe place.
We partner with courier companies such as Australia Post, Aramex, Couriersplease.
Orders will be dispatched within 1-2 business days.
Delivery varies by location, please see the expected timeframe to receive your product below:
Metro: 1-4 business days
Regional: 1-6 business days
Change of Mind Returns:
We want you to love your product so if you are not completely satisfied with your purchase let us know.
Most products come with a 30 day change of mind policy. If at any time within the first 30 days from purchase date you are not completely satisfied with your order, please contact us via your MyDeal Account for return approval. Once received and inspected, we will facilitate an agreed resolution.
Please Note:
Postage is paid by the customer
The product must be returned in the original packaging, accessories included
We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery
Fees may apply
Warranty Claims:
Most of our products are supported by a 12 month warranty. This warranty covers all manufacturer faults with the product. Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us to raise a warranty claim.
Estimated Delivery Time Frame: 3-10 business days
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Great value
May 18, 2024
Cats love love it.
Jun 18, 2023
My cats love this drink fountain. Keep coming back to it👏👏
May 14, 2023
Exactly as shown. Cat loves it
Apr 30, 2023
My cat loves this though I cannot understand why she must lean over the top and drink from the back. 😻
Apr 16, 2023
It's great no more stagnate water my cats love it and drink more water as its always flowing and seems to stay fresh
Mar 03, 2023
my cat loves it and is drinking alot more water than he was before witch makes me very happy that he is getting more water. it arrived on time and was handled with care
Mar 02, 2023