





At LaSculpte, we strive to ensure a delightful shopping journey for you. Peruse our shipping policy below, or reach out to us, and our friendly team will promptly assist you.
Orders shipped within Australia and other countries are dispatched via Australia Post. If you order before 12 pm (AEST) on any business day (i.e. during the week), we'll have your order dispatched the same day!
Shipping Type: Auspost Standard
Estimated Timeframe:
1-3 Working days (NSW states- major cities and surrounding suburbs)
4-10 working days (other states)
Cost:
FREE for Orders over $99
$7.50 for orders under $79
Shipping Type: Auspost Express
Estimated Timeframe:
2-3 working days (NSW or capital cities)
Little longer than 2/3 working days for remote areas
Cost: $12.50
Easy exchanges and returns
Change your mind at any time!
We gladly offer exchanges or refunds if the following conditions are met:
The item (unworn, tags attached with your proof of purchase) is returned within 14 days of purchase.
Items must be in their original condition, with all labels, tickets, and packaging intact. They should not have been washed or worn.
*Please be aware that our refund and exchange policy for changes of mind, as outlined above, does not affect or restrict your rights under consumer law. Your rights and guarantees under consumer law, such as those for faulty items or items not matching their description, remain unaffected.
*Returns are not accepted for Underwear and Swimwear.
*Sale items are non-refundable, but we gladly accommodate size exchanges if needed. Please note that all garments undergo inspection.
FULL PRICE: Refund, Exchange, or Store Credit Available
Experience peace of mind with our adaptable return policy for full-price items. Whether you require a different size or desire an alternative style, we're here to accommodate you.
Size Exchanges: Utilize our convenient returns portal for hassle-free size exchanges. Availability is subject to stock levels upon receipt of your return at our warehouse.
Style Exchanges: If you desire a different style, we'll provide you with Store Credit. This allows you to handpick your exchange item at your convenience once we receive your return.
SALE / PROMOTIONAL: Store Credit Only
Even when you catch our products on sale or as part of a promotion, we ensure you're taken care of.
FINAL SALE: No Returns, Exchanges, or Store Credits Unless Faulty
Our commitment to quality means that every purchase should meet your expectations. However, for items marked as Final Sale, please note:
No Returns or Exchanges: Final Sale items cannot be returned or exchanged unless deemed faulty.
Product Page Notification: If a product is designated as Final Sale, this will be clearly indicated on the product page, ensuring transparency in your purchase decision.
Return Postage
You'll need to pay our $9.95 AUD return shipping label fee through our returns portal and your label will be emailed to you shortly after. All items must be in their original condition, unworn and with tags attached.
Estimated Delivery Time Frame: 5-10 Business Days