Returns:
If for some reason you are not happy with your purchase at T N D BATH & CANDLE Co please contact us as soon as possible of receiving your product with a copy of your invoice and legitimate reasoning.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Returns and refunds based on change of mind & misuse will not be accepted.
Items that have been opened and/ or used are exempt from a return and will not be refunded. Some consumer law exemptions will apply to be eligible for a refund still after use.
You will be responsible for paying for your own shipping costs for returning your item. If you are shipping an item over $70, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. If we do not receive this item, we are unable to refund you.
Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, this can take up to 7 business days. If the item is found to be faulty the cost of your return shipping will also be refunded..
Refunds will not be granted for misuse of product.
All marketplace products are covered by our MyDeal Refund Guarantee
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