Ibiyaya Retro Luxe Folding Pet Stroller is the newest in luxury pet transportation. Your furbaby deserves only the best, so you can take them on family outings and errands without worry that their needs won’t be met or cared for properly!
The ibiyaya Retro Luxe Large Pet Stroller not only features the world’s first color-gradient frames, but also an elegant cabin with a spacious double-sided opening that follows a zipperless magnetic design. Plus front mesh canopy provides good airflow and protects from insects without obstructing visibility; the easy-fold bumper bar can be collapsed when giving pets a more immersive experience of their surroundings even when they are sprawled out on the tummy.
For those who have large dogs or multiple pets, this luxury pet stroller has a variety of features that make travelling easy. The lightweight EVA wheels provide 360-degree control and the elegant padding on each side makes for comfortable riding no matter what type you’re using- it’s perfect!
Features:
We charge the following for shipping on all Australia orders.
A$0.00 free shipping 3-10 business days (orders over A$69)
A$8.99 for orders under A$69 (3-10 business days) in most Metropolitan Cities.
From A$12.99 for orders under A$69 (3-10 business days) in Regional & Remote area.
1. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
2. RETURN PROCESS
To start a return, please contact us first
If your return is accepted, we’ll send you a return instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
3. RETURN COST
A 10% Restocking fee will be charged for returns.
The customer is responsible for the cost of an item's return unless there was an error on our behalf. Due to the nature of couriers, it may cost more to send an item back to us than us ship it out to you.
4. DAMAGED, WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
In this case, we'll take care of shipping costs for you.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
5. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size, or defective. If you need to exchange an item please contact us
6. RESTOCKING FEE
We charge a 10% restocking fee on customer returns.
7. FAILURE TO DELIVER OR INCORRECT SHIPPING ADDRESS
If the delivery failed and return to sender due to customer reasons, for example, customers provide an incorrect address, or customers are not contacting the courier for redelivery after the delivery card left. If the parcel is returned to our warehouse, we will charge a 10% restocking fee.
8. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
9. EXCLUSIONS
Any order that is discounted, on sale, on a special offer or bought with a discount cannot be refunded. We still allow for exchanges and stored credit on discounted, sale and special offer orders.
10. CANCELLATIONS
See our shipping policy page for details.
Estimated Delivery Time Frame: 3-10 business days