I am Jack Collection

I am Jack Collection

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Discover the poignant and empowering story of I Am Jack, an exceptional book by acclaimed Australian author Susan Gervay that tackles the challenging issue of bullying with sensitivity and depth. This heartwarming and thought-provoking tale is a must-read for children.

Meet Jack, a kind-hearted and talented young boy who enjoys capturing moments through his camera lens and dreams of becoming a photographer. He excels at handball and cherishes his loving family. Jack's world takes an unexpected turn when he becomes the target of relentless bullying, starting with being called hurtful names like "butt-head." As the bullying spreads throughout the school, Jack finds himself caught in a distressing and uncomfortable situation.

I Am Jack delves into the complex subject of bullying, exploring its profound impact on individuals. Through Jack's journey, readers gain valuable insights into the consequences of bullying and the importance of treating others with kindness and empathy. Susan Gervay's masterful storytelling captivates readers, fostering empathy and encouraging reflection on one's own actions and their potential effects on others.

This engrossing book serves as a powerful resource for children facing bullying, offering solace and guidance. It also prompts readers to examine their own behaviors and consider the significance of their words and actions. Recognized for its exceptional quality, I Am Jack proudly bears the esteemed sticker and logo of the Children's Book Council of Australia.

With Jack as a relatable and compelling protagonist, the story resonates deeply with readers of all ages. Its compelling narrative and well-crafted prose make it an engaging read that not only addresses the sensitive issue of bullying but also promotes resilience and understanding. Recommended by the esteemed Children's Book Council of Australia, this book is a valuable addition to any child's library.

I Am Jack is a remarkable story that navigates the complexities of bullying with grace, offering comfort, inspiration, and an essential lesson in compassion. It is a book that will leave a lasting impression on readers, encouraging them to stand up against bullying and foster a culture of kindness and respect.

GTIN: 9780000512819

Shipping Details

  • Please allow 7-14 business days for delivery
  • We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

 

Warranty & Return Information

1. Returns Process: We are committed to ensuring your satisfaction with every purchase. Our returns process is clear and easy to follow:

i. Change of Mind Returns: If you return your goods within 60 days, with proof of purchase, and the goods are unopened, unused, and in their original packaging, we will offer a full refund, less any postage and handling costs. No reason is required, as we strive for 100% customer satisfaction. Please note, however, that craft and activity kits that have been cut, used, or opened are non-returnable for change of mind.

ii. Warranty Claims (Faulty or Misrepresented Products): If the product is faulty, damaged, or misrepresented, you are entitled to a repair, replacement, or refund under the Australian Consumer Law (ACL). We will evaluate claims within a reasonable time, depending on the nature and price of the product. Your rights to a remedy are not limited by fixed timeframes.

2. Change of Mind Conditions: We cannot accept returns for certain hygiene-sensitive items (e.g., personal care products), and items must be in resaleable condition. Please check the individual product’s description for specific exclusions or terms that may apply.

3. Refund Policy:

i. Under the Australian Consumer Law, consumers are entitled to a remedy (repair, replacement, or refund) for faulty goods, regardless of whether they were purchased at a discounted price or during a sale.

ii. We do not offer refunds on change-of-mind returns for sale items.

iii. Refunds will not be processed as store credit or gift cards; all refunds will be processed through the original payment method via the MyDeal platform.

4. Non-returnable Items:

i. We do not accept returns for items that have been used or tampered with, including craft kits that have been opened.

5. Warranty Rights: Our products come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure, as well as compensation for any other reasonably foreseeable loss or damage. For minor faults, we offer repairs or replacements as per ACL requirements. Timeframes for warranty claims are based on a “reasonable time” principle and will vary depending on the product and circumstances.

6. Shipping & Handling Costs: If you need to return your product, you will be responsible for covering the shipping costs unless the product is faulty or misrepresented. Handling costs of up to $10 per item may be charged for returns, except for those related to warranty claims. We recommend using a trackable shipping service or purchasing shipping insurance for items valued at over $75. We are not liable for goods lost or damaged in transit.

7. Additional Information: For any queries or concerns regarding your return or warranty, please contact us at:

Unit 2, 179 Power Street, Glendenning, NSW, 2761, Australia

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Estimated Delivery Time Frame: 7-14 business days

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