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Manchester House is committed to 100% customer satisfaction.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Please read the following return policy carefully and that you acknowledge and agree to our return policy before you place an order.

In the rare instance that you are not satisfied with your purchase for whatever reason, simply return it to us for:

-replacement

-exchange

-refund

Please ensure item is unwashed, unused with all packaging intact. Buyer is responsible for all shipping costs.

Please contact us if there is a problem with your item. Should you have a faulty item and we can cover the return postage where necessary.

Some goods are not returnable such as Mattress Protectors, Pillows due to health reasons.

After the 14 day period expires we will not accept change of mind returns.

Shop with peace of mind

All marketplace products are covered by our MyDeal Refund Guarantee Learn More