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PREMIUM HIGHLY SCENTED SOY WAX MELT BARS
Choose from our wide range of fragrances. All Premium Grade Oils Used and Tripple Scented.
Things you might want to know about our Wax Melts:
We hand pour all of our melts using
High quality, vegan friendly ingredients
Cruelty free fragrance oils
Pure Soy wax (A27)
How to use your wax melts:
Simply place your wax melt on to a clean burner - we recommend one piece of a snap bar, or half a sample pot. Larger shapes or slabs need cutting into pieces roughly 10g.
We recommend 4-hour tealights for glass or ceramic burners. For electric burners
Then relax as your home is filled with stunning fragrance.
How to clean your wax melt burner:
When you're done, extinguish your tealight or unplug your burner. You can continue to enjoy the same melt until the fragrance fades.
Allow the wax to cool slightly before removing with cotton wool or kitchen towel. Make sure your burner is clean and cool before using a new melt.
SHIPPING AND DELIVERY
Gumdrop Australia proudly strives to effectively reduce costs for its valued clients wherever possible. Our postage free delivery is but one example.
Free Postage & Delivery Items
For all orders placed, where it indicates Free postage. Your order will be mailed or sent via regular delivery, by either Australia Post or a courier company that is partnered with our company.
Handling Time
We usually require a one day turn around period, but in most cases, we can get orders out either same day or next day.
Undeliverable Packages
In the unlikely event that your parcel is returned to us, our customer service representative will contact you via email.
Inaccurate address
Unsuccessful Delivery Attempt
If no one is present when the order arrives and it is being delivered by Australia Post, a notification will be left in the mail box for you to pick up your parcel in your local Post Office. If your item is delivered by Toll IPEC and Allied Express, arrangement will be made in advance to ensure your item to arrive at your door at your convenience. A re-delivery cost will occur if you are not home at the arranged time.
Rejected by Receiver
If your item is a gift, please ensure the receiver knows about it to avoid parcel rejection. A re-delivery cost will occur if parcel should be resent.
The expected time delivery given by each courier is for reference only. Delivery might take longer than expected due to various reasons. If you do not receive your item within 10 business days, please contact our customer service representative.
RETURNS/REFUNDS
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
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Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
You have the right to cancel or return your order within 3 days for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us
Estimated Delivery Time Frame: 2-6 business days
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