








Q:Â What is included with my Hell's Kitchen Tri-Clad HYBRID Cookware?
Hell's Kitchen Tri-Clad HYBRID Cookware is a 5 piece set that includes:
Q:Â What makes Hell's Kitchen Tri-Clad HYBRID Cookware different from other cookware?
Tri-Clad means there is an aluminum core between two layers of stainless steel throughout the pan for rapid and even heat conduction and retention. The hybrid cooking surface is laser-etched stainless steel with a reinforced ceramic non-stick coating that is infused with anti-microbial silver ions to help inhibit bacteria*. This combination ensures durability, super-non stick professional-grade cooking performance, and healthier cooking convenience.Â
*The Fusion Guard antibacterial coating includes silver ion antimicrobial protection to help inhibit the growth of bacteria on the surface of the pan and protect the non-stick coating from microbial deterioration. This is not an alternative to washing the product.
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Q:Â How do I clean my Hell's Kitchen Tri-Clad HYBRID Cookware?
The Hell's Kitchen Tri-Clad HYBRID cookware set is dishwasher safe.
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Q:Â Is the Hell's Kitchen Tri-Clad HYBRID Cookware safe to use on all stovetops?
The Hell's Kitchen Tri-Clad HYBRID Cookware can be use on all stovetops including gas, electric, ceramic, and induction. They are also oven safe up to 250°C.
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Q:Â What are the added benefits of the raised steel matrix surface?
The raised steel matrix on the Hell's Kitchen Tri-Clad HYBRID Cookware protects the non-stick coating and the raised stainless steel flames contact your food to brown, sear and caramelise it with ease.
Weight: 6Kg
Dimensions
Length: 69.00cm
Height: 19.00cmWidth: 38.50cm
Shipping Information:
Processing time is 2-3 business days
Estimated shipping time is 2-14 business days
Shipping time depends on destination postcode:
Sydney, Melbourne, Brisbane, Adelaide and Canberra: 2-4 working days
Country NSW, Vic, Qld, SA and ACT: 3-4 working days
Tas, WA and NT: up to 10 working days
Delivery times may vary, especially during peak periods.
Consumer Satisfaction Guarantee
If not satisfied with the product for any reason, return the product to seller within 30 days of the date of invoice.
This satisfaction guarantee does not apply to a product damaged by abuse, improper or abnormal usage by customer or a third party, or a product damaged by a repair provided by a person not authorised by seller. No refund will be payable to customer until seller has inspected the returned product and determined that the terms of this guarantee have been satisfied.
Damaged Products
Customer must inspect the product on delivery and satisfy itself that the product is not damaged. If the product is damaged, customer must notify seller and must provide evidence of the damage, such as by way of photographs.
Seller does not accept liability for products lost or damaged in the mail or by customer.
Customer must comply with the 'Return of Products' requirements below when returning any damaged product.
Return of Products
Customer must return the product in its original packaging. Items must be returned unused with all original accessories and contents, by registered post to seller within 30 days of the date of invoice to obtain a refund or, return postage at customer’s expense. Please contact the seller to obtain a Return Authorisation before goods can be returned.
For faulty or incorrectly delivered items please contact the seller for return or replacement instructions.
Refunds and returns or replacements do not include postage and/or handling charges and all such charges are at customer’s cost unless we otherwise agree in writing.
Except where required by law or in accordance with this clause, seller is not obliged to accept any return of products. If seller does not accept the return of the product, seller will contact customer in writing.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.
Estimated Delivery Time Frame: 2 - 14 business days