The Hape Pony Club Ranch Playset is the perfect playset for children aged 3 and up, featuring a two-level stable, a pony with real hair to groom, a doll, and plenty of riding equipment. This 32-piece set includes furniture, pony-cleaning tools, a jumping obstacle, a hay bale, and more, sparking imaginative play and teaching responsible care. The stable folds away for easy storage, making it an ideal playset for little animal lovers.
Change of Mind
We may allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. You will be responsible for the cost of returning the item. Once the item has been received and assessed by our warehouse, we will proceed to refund the amount of the product. You will not receive a refund for the original shipping cost of the product.
Exclusions to our change of mind policy
We do not allow change of mind returns on all products. Excluded products include:
Products which are on promotion (indicated by a ‘Sale’ or ‘Limited Time Deal’ badges, or which were discounted with a coupon or promo code) will also be ineligible for change of mind returns.
Change of mind refunds or exchanges for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.
We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:
Damaged or faulty items
If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.