





Delivery varies by location, please see the expected timeframe to receive your product below:
· Metro: 1-4 business days
· Regional: 1-6 business days
· WA & NT might take 7-14 business days
If you are unavailable at the time of delivery re-delivery fees may apply.
All products purchased from Le Tour Cycles come with the full Australian manufacturer's warranty. If you should have any issue please contact us and we will be more than happy to help.
All returned products will be tested and inspected for defects. If the item is faulty, we will post a working replacement.
If a replacement is unavailable, we will fully reimburse the customer. If the item is not faulty, it will be sent back at the customer's expense and no reimbursement will be offered.
Le Tour Cycles records the condition of items before they are sent out. Items that are claimed to be faulty and, when returned, exhibit damage incurred while in the customer's possession, will simply be sent back.
If the item is the incorrect size or does not suit your needs then you can return the item to us at the buyers expense.
Please note that if it is in need of exchange there is a $10 resend fee for postage
Estimated Delivery Time Frame: 3-10
The rack was not as displayed in the photo and would not stand by itself as the angled beam off the base was not long enough so that the post was in the middle of the base rather than at the back as shown in the photo. The securing screw provided was designed to go through the predrilled hole in the top of the post and screw into a wall but as the post is 15-20 centremetres from the wall even with the base touching the wall this was not possible. A thoroughly useless piece of equipment in my opinion and not suitable for the purpose or in accordance with the description. Would have rated it zero stars except that was not an option
Mar 14, 2023
good product
Sep 26, 2021