GENTRAX GTX4200 Inverter Generator 4.2KW Max 3.5KW Rated Pure Sine Portable Camping RV
Warranty Policy
Ozzie Energy offers a 12 month warranty on all products from the date of purchase, unless otherwise stated. Ozzie Energy warrants its products against defects in materials and/or workmanship. If a defect arises and a valid claim is received by Ozzie Energy, we can offer solve solutions: repair the products, or provide replacement parts, or arrange a full replacement. The warranty period for commercial use is 3 months.
Naturally the warranty cover does not extend to damage caused by normal wear and tear, accidents, misuse, lack of maintenance, neglect, natural disaster, or other external causes; to damage caused by operating the equipment in a manner outside that described in the instructions. The warranty is considered void if the item has been modified, altered or tampered with by a person (or persons) not authorised by us to provide service (not including standard periodic maintenance).
We do our best to package the products to avoid mishandled or damaged in transit. However, should your item not function on arrival you are entitled to return the product to us for a full refund, repair, or replacement at your request. The item needs to be returned and inspected prior to the resolution being provided.
60 Day Returns Policy
Here at Ozzie Energy, we take customer satisfaction seriously and want to ensure that every customer is 100% satisfied with their purchase.
If for any reason you change your mind about any of the products you purchase from us, simply contact us in writing within 60 days to be guided through getting a refund. Returned items must be in their original packaging with all accessories, in original and re-saleable condition. The original shipping cost plus a 30% restocking fee will be deducted.
If the item has sustained damage in transit, or is not returned as noted above, a revised refund amount may be required.
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Very good quality
Jun 26, 2024
Reliable, easy start ,love it
Apr 13, 2024
It's difficult to evaluate the generator as we haven't had a power outage since I took delivery - so it hasn't been put to the test
Aug 16, 2022
Great product
Oct 12, 2021
After some HIC cups and not reading in instructions every thing was excellent delivery on time and goes just like the one we have by the way it has over 4000 hrs uses a little oil only problem is the remote start will not work, but the stop does hope second time purchase goes as well as the old bugger cheers rosschilds
Jul 29, 2021
i havent used this unit yet but I recently bought the 2Kw unit and was very impressed with the quality of the unit. performed very well even though it was at the top end of load range.
Apr 29, 2021
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