Enter a whole new realm of revitalisation and health, and enjoy a private pamper session in the comfort of your own home. The luxurious FORTIA MKII Cloud9 Ultimate Massage Chair is designed to give you all the benefits of a full body therapeutic massage – relieving built-up stress, tension and alleviating back pain in minutes.
The MKII Cloud9 Ultimate boasts a wide array of incredible features, complemented by no less than 6 Auto programs that offer 8 various massage techniques and precise pressure selections. Ultimate relaxation is at your fingertips.
COMPREHENSIVE AIRBAG MASSAGE SYSTEM
Feel the stress melt away as a system of 30 strategically placed airbags provide a firm yet soft rhythmed pressure on your shoulders, forearms, glutes and calf muscles helping to relax your whole body and relieve built-up fatigue.
SUPER LONG SL-TRACK
Unlike other models of the market that only offer an L-Track or a medium length SL-Track, the FORTIA offers a full length 135cm SL-Track. This ensures that the 4D Robo Hands progress all the way down from your neck to your glutes, giving you a revitalising massage which you can set to replicate your favourite massage technique.
ZERO GRAVITY RECLINE
Whether you live a sedentary or highly active lifestyle, you can escape to ‘cloud 9' and experience the maximum massage effect with the zero gravity function. By returning the body to its natural resting position, the integrated systems can then truly offer heightened relaxation and relief from chronic joint and back pain.
BLUETOOTH MUSIC MASSAGE SYNCHRONISATION
High-quality built-in speakers create the ultimate atmosphere, and thanks to Bluetooth connectivity you can immerse yourself in your favourite music from your phone or tablet.
DUAL ACTION FOOT MASSAGE
A combination of rollers targeting the arch, pad and heels of your feet gives a soothing kneading and squeezing massage to relieve stress and and help release built-up tension.
HEAT THERAPY
Promote blood circulation through the healing properties of heat therapy and help relieve any muscle fatigue to the lower back region.
FINEST QUALITY MATERIALS
Immerse yourself in complete and total bliss as the supple exterior encapsulates your entire body. The premium faux leather is not only supremely comfortable, but also durable and easy to clean.
3D BODY SCAN TECHNOLOGY
For a more precise massage, the full body scanning technology detects your body size and adjusts the position of the rollers to reach all of your unique pressure points. For increased control over your massage, the Cloud9 allows you to adjust the massage rollers to your specifications with three different width levels, and with the additional convenience of a leg rest that extends 22cm, you'll reach your own unique level of comfort.
AUTOMATIC TIME SETTING
The built-in timer allows you to set the duration of your massage allowing you to completely forget about your surroundings and truly drift away.
SAVE TIME AND SPACE
This therapeutic marvel comes fully assembled and takes up less than 2 metres when fully reclined. It primarily slides forward to recline and so can be positioned as close as 5cm from a wall, freeing up much needed space in your home. The easy to use remote ensures that you have ultimate relaxation at your fingertips.
SAFETY FIRST
For your complete comfort and peace of mind safety is at the heart of the design. The FORTIA MKII Cloud9 Ultimate is completely Australian approved and certified to the highest standards for total peace of mind.
COUNTLESS HEALTH BENEFITS
The benefits of a massage are far reaching. Reducing stress and anxiety, alleviating pain and headaches, improving cardiovascular health and regulating high blood pressure, even sparking creativity!
98% of products are dispatched within 1 business day. Ensure your address is correct during checkout. To aid in speed of delivery, our system cannot accept order cancellations following payment. Your item will be sent via Australia Post unless stated otherwise on the listing. Please see our estimated delivery time frames below:
VIC-Metro: 1-4 business days
VIC-Regional: 1-6 business days
NSW-Metro: 1-4 business days
NSW-Regional: 1-7 business days
QLD-Metro: 1-4 business days
QLD-South East: 2-6 business days
QLD-Far North: 2-8 business days
QLD-Regional: 3-11 business days
SA-Metro: 2-6 business days
SA-Regional: 3-9 business days
WA-Metro: 1-8 business days
WA-Regional: 2-12 business days
WA-Remote: 3-12 business days
TAS-Metro: 2-7 business days
TAS-Regional: 2-11 business days
ACT-Metro: 1-4 business days
ACT-Regional: 1-5 business days
NT-Metro: 2-8 business days
NT-Regional: 3-12 business days
Buyers will be able to trace the delivery online with a unique tracking number.
Please be aware that PO Boxes cannot receive items above 22kg or longer than one metre.
Buyers have the full responsibility to provide us with the correct delivery address and mobile phone number on the checkout page before payment. Any changes to address after checkout will not be considered as valid.
AusPost Deliveries (default provider)
The buyer may receive a knock on the door or a card in their letterbox indicating their item is available for pickup from their local post office. A signature is required for collection.
A re-delivery fee will be charged to buyers for items that are returned due to incorrect delivery address or failure to collect from the Post Office.
Courier Deliveries (check product page)
Once your item reaches the nearest depot, the Courier provider will contact the nominated receiver via email to provide delivery updates. Please use the tracking number provided to check the status of your delivery. Items will only be delivered during normal business hours (9am-5pm) on weekdays. Delivery is not available on weekends, public holidays or after business hours.
Courier may require your assistance unloading from the vehicle. Our couriers deliver to the property entrance only.
A re-delivery fee will be charged to buyers for items that are undeliverable and/or returned due to incorrect delivery address or unsuccessful delivery.
We cannot guarantee door to door delivery for every customer. Buyers in remote areas such as farms, islands, mining camps, small towns, or out-of-towners, etc may need to collect from their nearest freight depot.
Where authorised or requested by you or if no one is home, the courier or Australia Post may leave the package outside without signature, if safe to do so.
WARRANTY POLICY
In addition to your statutory rights (listed on the website separately), the seller offers a 12 month warranty on all products used for private household use from the date of purchase (unless noted otherwise). The use of products for commercial purposes qualifies the purchaser to a 3 month warranty period.
Until the nature of any fault is determined, the resolution the seller can offer may vary. Where necessary, the item may need to be returned to determine fault/issue. If the products are unusable upon receiving or there is a major fault, the customer may choose between a full refund via the original payment method or a replacement product. There may be some situations that result in a reduced refund. In the case of a minor failure, the seller warranty may cover fitment of replacement parts or offer replacement parts to the customer. Other alternatives may be offered to the satisfaction of both parties.
Should you wish to claim a warranty on your item, please follow the process outlined in the Returns section.
Warranties do not apply where items are resold/rented for the purpose of profit.
RETURNS POLICY
The seller returns policy does not limit or restrict your statutory rights under Australian Consumer Law. You are entitled to return an item if you believe that there is a problem. You are generally responsible for returning the item if it can be posted. You are entitled to recover reasonable postage or transportation costs if the product is confirmed to have a problem and is eligible for warranty, however, a receipt will be required. Within 60 days of the customer purchasing the item, the seller may provide details allowing return of the item at no cost to the customer (where freight costs apply). If the product failure is found to not fall within the warranty provisions or statutory rights provided, you may be required to pay the transport and/or inspection costs (Estimates will be advised).
Prior to returning any item, our Customer Service Department must first issue you a Return Authorisation (RMA) number. All other relevant information will be sent to you at this time.
Returns are accepted in line with our warranty conditions.
Should you wish to return a faulty item, please contact us. Photos and/or videos of the item may also be requested to assist in the return process.
When a return is authorised, it is the buyer’s responsibility to ensure the product is packaged securely to prevent any damage during the return process. Failure to do so may affect the ultimate resolution to be offered.
If the item is required to be returned, the outcome of the inspection should take no longer than 6 business days from the date the item is received by our service department (times may vary).
While many spare parts are stocked in Australia, we may need to order certain parts from the supplier on your behalf. Whilst most ordered parts arrive within 15 days, a small number of difficult to order parts may require up to 8 weeks to arrive.
Returns:
If your item was purchased in error, or you've simply changed your mind, it may not be too late for a refund. To see if you are eligible please check below:
Should you wish to return a faulty item, please contact us along with your order number. Photos and/or videos of the item may also be requested to assist in the return process. Prior to returning any item, our Customer Service Department must first issue you a Return Authorisation (RMA) number. Please do not return or post items before obtaining instructions from us first. If you do, there is a risk that your returned item may not be identifiable and accepted.
Applicable freight fees and a 20% re-stocking fee will be deducted from your refund in cases where you have changed your mind and wish to return the product. This also applies to orders cancelled when the item has already been dispatched from our warehouse. We accept Change of Mind returns for 14 days after you have received the item. The item must be in a re-saleable condition to qualify for a change of mind refund.
Estimated Delivery Time Frame: 1-17 business days
10% Coupon
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Amazing product family love it and fast delivery too! Highly recommend.
Sep 23, 2024
This Chair was excellent!"it's the perfect way to relieve my whole body after working on my feet all Day and using my back and shoulders with the work we do being hairdressers I would totally recommend to anyone who was looking for relieve to purchase one !"sincerely John young.
Oct 24, 2023
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