Scrub It: The large scrubbing / polishing cloth is ideal for quick removal of daily film algae buildup! The pad can be used throughout most of the tank, but we recommend flipping to the blade side when cleaning anywhere near the sand to avoid sand getting trapped in the pad.
Flip It: 1. Start the Flip with the blade facing down since that is the natural orientation of Flipper.
2. Flip in the upper areas of your tank away from sand and gravel, and in areas of low water current.
3. When flipping, completely break the magnetic attraction by moving the handle at least 6" away from the tank wall before rotating the handle.
Watch our helpful videos for even more tips!
Scrape It: The stainless steel scraper is ideal for removing hard algae deposits throughout your tank. The blade side of Flipper also has a safety gap which helps sand trapping and reduces the chance of scratching. Thus, we recommend using only the blade side of Flipper when working near the sand line.
Love it or return it! We want you to be happy with your purchase.
If you're not completely satisfied, most products qualify for a return within 30 days of purchase. Just contact us and we'll help you with the process.
Please note:
You'll be responsible for return postage.
Return the product in original packaging with all accessories.
We aren't liable for lost returns, so consider tracking and/or insurance.
Warranty Claims
Many products come with a 12-month warranty against manufacturer defects. Check the product description for specific warranty details.
Aussie Warranties & 30-Day Happiness Guarantee
We stand behind the quality of our products! All come with Australian manufacturer warranties, and on top of that, we offer a 30-day satisfaction guarantee. So, if you're not thrilled with something (for any reason!), just send it back unopened, unused, and in original packaging within 30 days.
Hassle-Free Returns (Just Contact Us First!)
To return an item, shoot us a message through your Catch account before sending it back. This helps us track your return and process it quickly. Include your details and the reason for the return so we can get you sorted ASAP.
Please Note:
You'll be responsible for covering the return shipping costs, even for warranty issues.
We can't take responsibility for lost or damaged items during return transit.
Depending on the situation, we may offer a replacement, exchange, or refund (minus shipping costs) when we receive your return.
Estimated Delivery Time Frame: 5 - 10