Excalibur Fire Fighting Layflat Non Percolating Hose

Change of Mind Returns:

We want you to love your product so if you are not completely satisfied with your purchase let us know.

Most products come with a 30 day change of mind policy. If at any time within the first 30 days from purchase date you are not completely satisfied with your order, please contact us via your MyDeal Account for return approval. Once received and inspected, we will facilitate an agreed resolution.

Please Note:

• Postage is paid by the customer

• The product must be returned in the original packaging, accessories included

• We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery

• Fees may apply

Warranty Claims:

1.1 We provide this Warranty to you in addition to any rights or remedies you have under the Australian Consumer Law or any other applicable law (Consumer Law Rights).

1.2 Subject to the terms of this Warranty, if during the first 12 months or first 500 hours of use from the date of purchase of the Products from the Supplier (Warranty Period) the Products prove defective by reason of improper workmanship or materials, we will repair the Products or resupply the Products or issue a full or partial refund to you with respect to any amount paid for the defective part (or all) of your Products at our reasonable discretion. Your Consumer Law Rights may extend beyond the Warranty Period.

1.3 If any materials, parts or features required to facilitate any repair or replacement pursuant to clause 1.2 are unavailable or no longer in production, or your model of the Product is no longer available or in production, we will use our best endeavours to use appropriate equivalent materials, parts, features or model.

Should an issue arise with your order, please contact us to raise a warranty claim.

Shop with peace of mind

All marketplace products are covered by our MyDeal Refund Guarantee Learn More