Emerald Planet FireFly Gen 2 Emergency Light D32

Change of Mind Returns:

We want you to love your product so if you are not completely satisfied with your purchase let us know.

Most products come with a 30-day change of mind policy. If at any time within the first 30 days from purchase date you are not completely satisfied with your order, please contact us for return approval. Once received and inspected, we will facilitate an agreed resolution.

Please Note:

• Postage is paid by the customer

• The product must be returned in the original packaging, accessories included

• We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery

• Fees may apply

Most of our products are supported by a 12 month warranty. This warranty covers all manufacturer faults with the product. Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us to raise a warranty claim.

Product Warranty Information

Warranty coverage for our products is determined solely by the manufacturers, subject to their respective terms and conditions. Please refer to the specific warranty documentation provided by the manufacturer for detailed information regarding your product's warranty coverage.

In order to qualify for warranty service, the product must be returned in unused condition and in its original packaging. Failure to meet these conditions may result in denial of warranty claims.

For assistance with warranty claims or inquiries, please contact our customer service team. We are here to ensure a smooth process and provide support as needed.

Thank you for choosing our products. We strive to deliver quality and reliability, and we appreciate your trust in our brand.

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