Christmas Cut-Off Dates for Pre-Christmas Deliveries
Holiday Warehouse and Office Closure:
Please allow 1 - 3 business days for dispatch. Delivery timeframe depends on your location, estimated to occur within 2 - 10 days. No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout).
Order Cancellation
We may cancel your order in limited circumstances where it is out of stock or damaged, or there is an error in the product listing (including the product price). You may cancel an order after placing it if it has not been processed with our warehouse. Once an order has been processed it cannot be cancelled.
Change of Mind
We may allow change of mind returns if your product is in ‘as new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of your purchase. You will be responsible for the cost of returning any item you wish to send back because you have changed your mind.
Damaged or faulty items
If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Estimated Delivery Time Frame: 2-10 Business days
I think I would have given these mats 5 stars except for the movement on the floor. I will need to buy a roll of non slip to go under both mats as they move far too easily.
Aug 09, 2022
Beautiful colour, exactly what I was expecting
Jul 10, 2022
A beautiful rug. The colours are lovely and the quality is great! I'm happy with it!
Jun 29, 2022