DJMed warrants that for the duration of 12 months, the product will be free of faults arising from defects in workmanship or materials. DJMed undertakes that if during the Warranty Period any Product, or any part of a Product, has failed to operate correctly due to faulty Workmanship or defective Material, it will repair or replace the Product or part (as the case may be) free of charge provided that the following procedures are met:
(a) The consumer must contact us as soon as possible upon becoming aware of any defect to a Product upon which the consumer will be required to complete a Form and provide satisfactory proof of purchase.
(b) DJMed will review the Form to determine whether there is a defect, and if so DJMed agrees to (at its option) repair, replace or supply equivalent goods, or pay the cost of any of those remedies to the consumer.
(c) If DJMed requests the return of the applicable Product or part, the consumer will be responsible for the collection and freight costs of returning that Product or part to DJMed.
(d) The consumer acknowledges that it is also responsible for the freight costs to deliver any new Product or replacement part to it. Subject to the requirements of any applicable Act or legislation and to the extent permitted by law, no liability (whether expressed or implied) of any nature whatsoever, is accepted by DJMed for any consequential loss, damage or injury arising as a result of any fault in the products.
This warranty does not extend to damage to products which occurs during transit or transportation, or which is caused by any abuse, accident or improper installation, connection, use, adjustment or repair or use of goods otherwise than in accordance with instructions issued by DJMed.
This warranty does not cover device failure due to normal wear and tear or staining. This warranty does not extend to nondurable components such as wheels, moving parts and rubber tips which are subject to normal wear and need periodic replacement.
All marketplace products are covered by our MyDeal Refund Guarantee
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