The oval grills are great for meat, fish, seafood, fruits, vegetables and brochettes - giving you professional seared marks and flavour every time. The grooves allow cooking with less oil - which makes cooking with this grill healthier. The bigger size makes this ideal when cooking for more people. This product is made in France. It provides all the benefits of cooking with cast-iron including compatibility with use of induction and other cook tops.
USE AND CARE
To prevent food from burning and sticking to the grill, ensure that only low to medium heat is used. Never use the high heat setting. Never use the booster setting on induction stove. Make sure that the pan is heated well before putting food in.
Do not heat empty - put a little oil or lightly smear the grill with greased absorbent paper before cooking.
We advise against routinely putting enamelled cast iron cookware in the dishwasher. These machines use specific cleaning products that can tarnish and damage the enamel. Avoid the dishwasher completely for items with wooden handles.
Avoid drops and knocks, especially on the edges of the product, to keep it free of chips and in tip-top shape. Do not use metal scrapers or other metal utensils. Do not cut up food inside your pot, pan or dish, or you may damage the enamel.
Dry the cookware completely after washing before storing it away. If, despite this, some rust patches should appear - which is not dangerous - rub a little cooking fat on the affected spots. For cookware with black matte enamel - you might see white spots after use, caused by minerals from water or starch from food. Follow the same instructions for drying and putting a layer of oil on the matte black enamel.
Estimated Delivery Time:
WARRANTY POLICY
Please refer to the individual product listing for specific warranty terms and period.
RETURNS POLICY
We accept refunds and exchanges for change of mind or incorrect choice or if the item arrives damaged. If the item arrives damaged, we may ask for photo's to be sent to us.
Faulty or Damaged Items
We will replace any goods that arrive at their destination faulty or damaged, providing a claim is made within a reasonable time. Confirmation of your claim can be done by email.
Please ensure once you receive your order that you immediately check for any damage and inform us immediately. To return any item for any reason, the customer must arrange for return regular postage by Australia Post. Please obtain tracking details and advise of the tracking information as soon as your damaged item is sent back to us.
We encourage you to choose carefully from our collection. Remember that we're always here to help you find the right item and we're happy to talk to you about what would be best for you.
Change of Mind
Our change of mind or incorrect choice policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.
To be eligible for a return for change of mind or incorrect choice, your item must be unused and in the same condition that you received it. It must also be in the original packaging
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: any item not in its original condition, is damaged or missing parts for reasons not due to our error, any item that is returned more than 30 days after delivery.
Exchanges
We only replace items if they are defective or damaged. Please contact us for further instructions.
Shipping / Postage
You will be responsible for organising and paying for your own regular shipping/postage costs for returning your item. Shipping/Postage costs are non-refundable. If you receive a refund, the cost of return shipping/postage will be deducted from your refund. If the item is damaged in transit and your claim is approved, regular postage/shipping will be refunded.
Estimated Delivery Time Frame: 2 - 10 business days