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![](https://assets.mydeal.com.au:443/22786/cat-tree-multi-level-sisal-scratcher-catopia-143cm-condo-house-tower-grey-10148015_00.jpg?v=638553561139159551&imgclass=dealpageimage)
Paw Mate Cat Tree Sisal Scratching Post 143cm CATOPIA Scratcher Pole Condo House Tower - Grey
Meow there! Are you tired of cluttering your home with cat toys and furniture? Are you on the hunt for the purrfect cat playground for your furry friends? Look no further than the Paw Mat cat tree!
Our cat tree offers a multi-level, sturdy construction with various features that will keep your frisky cats entertained for hours. From climbing to leaping, scratching to hunting, and playing to resting, our cat tree has everything your cat needs in one place.
To satisfy your cat's natural instincts and keep your furniture intact, our cat tree comes with durable sisal-wrapped posts to heal your cat's scratching urge and fluffy pom-poms to acquire their thrill of hunting.
Unlike other cat trees that may have hard surfaces that make it uncomfortable for cats to grip and relax, our cat tree has a soft and plush surface around the cat cube, top perch, and hammock. Your cats can easily dig their claws in and climb up without slipping. They can also find multiple cozy spots to lounge and snooze.
Our cat tree is not only functional but also aesthetically pleasing, blending in with any home decor. It's also a great addition to cat cafes, providing a stimulating environment for your feline customers while adding to the ambiance of the space.
Invest in our cat tree and give your cat the ultimate feline paradise they deserve. Don't settle for anything less than the best.
Product Features:
Product Included:
Product Specification:
Brand: Paw Mate
Model: Catopia
Colour: Grey
Material: Plush Covering / Sisal
Max Height: 143cm
Overall Dimensions: 143cm(H) x 55cm(L) x 45cm(W)
Weight: 10.3kg
Please allow 7-10 business days for delivery
NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)
We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast
WARRANTY:
We aim to sell great products with warranty support where possible. All Princess Trade items come with a 12 month warranty support unless otherwise stated on the product descriptions.
By purchasing from us, you are agreeing to our refunds and returns policy. This refunds and returns policy may be updated anytime so please make sure you read this policy thoroughly before making your purchase.
Warranty is valid within Australia only. All product accessories and bonus accessories are not covered by the warranty. For example if you buy a Car Alarm System most parts are covered by the warranty but the battery in the remote controls are not as they are consumables
RETURNS & REFUNDS:
DOA (Damaged on Arrival)
We will replace your item if it is found to be Dead on Arrival (DOA). Please contact us at your earliest conveninece.
Our Customer Service member will provisionally determine whether the Product is DOA.
Where a product is provisionally determined as DOA we will arrange to replace the product or return it for repairs if it can be fixed or a refund.
We hold the right to send parts where we deem that it is reasonably easy to fix the product by you.
This ensures that we can offer you a faster solution for a problem rather than sending the item back and forth.
Faulty after 60 days from the date of dispatch (Normal Warranty Condition):
Under Normal Warranty Condition, we will repair or replace the product at our discretion with no charge for parts or labour.
Replacement of the product or a part does not extend nor restart the warranty period.
For assistance with warranty and returns please contact us
We will not accept the return of a product without the approval from our Customer Service Team.
Where possible, the product must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that was delivered with the product.
Change of Mind
Our goal is to make sure you are satisfied with our products. Therefore, we are happy to accept returns for change of mind if the product does not suit your needs (e.g. too big or bought the wrong item), within 7 days after receiving the item.
All returns for change of mind MUST be notified prior to being returned.
Moreover, the postage costs for returns are NOT covered and the original postage cost (if charged) are non-refundable.
All item MUST be returned in the original condition and packaging and MUST be in a condition that we can restock and resell it.
We reserve the right to require photographic or video evidence that the item is in its original condition prior to accepting the change of mind return.
We may charge a 15% restocking fee for returns from the item price.
Return to Sender (RTS)
Return to Sender (RTS) is when we send the item to the customer but it returns back to us.
If the address you supplied to us is wrong and it returns back to us, we will be charging postage to send again as well as a RTS fee of $15. This fee is a flat rate RTS fee charged by our couriers in case of a return.
If the item is returned back to us due to non collection from the courier's depot, we will be charging postage to send again as well as 15% restocking fee for returns from the item price.
Australia Post and our other couriers will leave a calling card in case they miss you while delivering your parcel. However, the calling card can sometimes go missing. We will NOT be responsible for missing calling card so it is extremely important to check the email you registered with us for the tracking number and check the progress of your delivery.
If you decide to get a refund after your parcel returns back to us, we will be refunding the product price minus the RTS fee of $15 as well as 15% restocking fee for returns from the item price.
If the item is returned back to us, with the correct delivery address, due to our courier's mistake, we will be sending it back to you again without any redelivery fee or RTS fee.
Refunds:
For refunds and returns, you are required to send us photos or videos as evidence of the fault. If you fail or refuse to do so will limit our support and we might not be able to process your warranty claim.
Refunds for change of mind are only accepted within 30 days after receiving the item.
No refunds offered if you have changed your mind about the goods if the item has already been used and without the original packaging.
No refunds are offered after 30 days.
Shipping costs are non-refundable.
Estimated Delivery Time Frame: 3-10 business days