Paw Mate Cat Tree Multi Level Scratcher Parala 201cm - Grey
This Paw Mate cat play tree is the perfect solution to offer your feline a fun way to exercise, rest and scratch their nails! The tree has many different attractions for your cat so it will sure enjoy this amazing cat tree. The tree suits many different breeds so it is very versatile and also made using top quality materials for comfort and safety of your loved pet! The tree has many different platforms so your cat can climb, jump and rest! If they are feeling lazy and do not want to be disturbed, there are hiding holes so they can have their own space. There also scratching poles on the tree so instead of scratching and damaging your furniture, wall papers or curtains! With so many different attractions in one tree, your cat will be feeling like in a wonderland!
The tree is made using top quality materials in order to give the best comfort for your pet. The plush covering on the tree is made of non-toxic high-quality cotton flannel to maximize comfort and the perch is made of high-quality and middle density panel which has excellent weight capacity and stability which makes it safe for your cat when it jumps and climbs the tree. The tree is also easy to clean so maintenance is very easy. This tree is also great for people who have many cats.
If you are looking for a safe and fun way to make your cat exercise, this tree is the perfect solution! The tree is easy to assemble and easy to clean. It is a great way to give your cats a way to unleash their natural instincts! Come and grab one of these cat trees today as stock are going fast!
Product Features:
Product Included:
Product Specification:
Brand: Paw Mate
Model: PARARA
Colour: Grey
Material: Plush Covering / Sisal
Max Height: 201cm
Overall Dimensions: 201cm(H) x 55cm(L) x 55cm(W)
Weight: 21.8kg
Please allow 7-10 business days for delivery
NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)
We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast
🎄 Holiday Notice 🎄
Our customer service will be closed from 25th to 29th December for the festive season.
If you're shopping for the Christmas gift, please place your order by 10th December to ensure it arrives on time.
Thank you for your support, and we wish you a joyful holiday season! 🎁✨
WARRANTY:
We aim to sell great products with warranty support where possible. All Princess Trade items come with a 12 month warranty support unless otherwise stated on the product descriptions.
By purchasing from us, you are agreeing to our refunds and returns policy. This refunds and returns policy may be updated anytime so please make sure you read this policy thoroughly before making your purchase.
Warranty is valid within Australia only. All product accessories and bonus accessories are not covered by the warranty. For example if you buy a Car Alarm System most parts are covered by the warranty but the battery in the remote controls are not as they are consumables
RETURNS & REFUNDS:
DOA (Damaged on Arrival)
We will replace your item if it is found to be Dead on Arrival (DOA). Please contact us at your earliest conveninece.
Our Customer Service member will provisionally determine whether the Product is DOA.
Where a product is provisionally determined as DOA we will arrange to replace the product or return it for repairs if it can be fixed or a refund.
We hold the right to send parts where we deem that it is reasonably easy to fix the product by you.
This ensures that we can offer you a faster solution for a problem rather than sending the item back and forth.
Faulty after 60 days from the date of dispatch (Normal Warranty Condition):
Under Normal Warranty Condition, we will repair or replace the product at our discretion with no charge for parts or labour.
Replacement of the product or a part does not extend nor restart the warranty period.
For assistance with warranty and returns please contact us
We will not accept the return of a product without the approval from our Customer Service Team.
Where possible, the product must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that was delivered with the product.
Change of Mind
Our goal is to make sure you are satisfied with our products. Therefore, we are happy to accept returns for change of mind if the product does not suit your needs (e.g. too big or bought the wrong item), within 7 days after receiving the item.
All returns for change of mind MUST be notified prior to being returned.
Moreover, the postage costs for returns are NOT covered and the original postage cost (if charged) are non-refundable.
All item MUST be returned in the original condition and packaging and MUST be in a condition that we can restock and resell it.
We reserve the right to require photographic or video evidence that the item is in its original condition prior to accepting the change of mind return.
We may charge a 15% restocking fee for returns from the item price.
Return to Sender (RTS)
Return to Sender (RTS) is when we send the item to the customer but it returns back to us.
If the address you supplied to us is wrong and it returns back to us, we will be charging postage to send again as well as a RTS fee of $15. This fee is a flat rate RTS fee charged by our couriers in case of a return.
If the item is returned back to us due to non collection from the courier's depot, we will be charging postage to send again as well as 15% restocking fee for returns from the item price.
Australia Post and our other couriers will leave a calling card in case they miss you while delivering your parcel. However, the calling card can sometimes go missing. We will NOT be responsible for missing calling card so it is extremely important to check the email you registered with us for the tracking number and check the progress of your delivery.
If you decide to get a refund after your parcel returns back to us, we will be refunding the product price minus the RTS fee of $15 as well as 15% restocking fee for returns from the item price.
If the item is returned back to us, with the correct delivery address, due to our courier's mistake, we will be sending it back to you again without any redelivery fee or RTS fee.
Refunds:
For refunds and returns, you are required to send us photos or videos as evidence of the fault. If you fail or refuse to do so will limit our support and we might not be able to process your warranty claim.
Refunds for change of mind are only accepted within 30 days after receiving the item.
No refunds offered if you have changed your mind about the goods if the item has already been used and without the original packaging.
No refunds are offered after 30 days.
Shipping costs are non-refundable.
Estimated Delivery Time Frame: 3-10 business days
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Cats love it. It’s a bit wobbly because it’s so tall but I put it against a corner and it’s fine.
Feb 01, 2021
Cats love it
Jan 13, 2021
My boys love it, a little unsteady as it is very tall
Oct 23, 2019
Loved it and the cat spends so much time on it playing and sleeping in the box
May 07, 2019
My delivery was within three days of my order, and my product was amazing. My kitten couldn't wait for me to finish assembling it, he was climbing all over it before it was finished.
Jul 17, 2018
Good price, Cats love it, enough said!
May 31, 2018
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