Watches Galore will Refund or Exchange at any time where goods are:
Refunds will be returned in same method of payment, this includes gift vouchers.
We understand that buying watches online is convenient, but sometimes items just don’t fit or suit you! For change of mind purchases, you have 30 days from the time you receive your order, to obtain an exchange or refund. The important thing to remember is that we want the watch you purchase from Watches Galore to be perfect for you.
Refund - 30 day money back guarantee:
Exchange - 30 day exchange policy:
The benefits under this Returns & Exchange policies are in addition to all rights
and remedies conveyed by the Australian Competition and Consumer Act and the Australian Consumer Law to which you may already be entitled. This policy does not exclude, restrict or modify any such rights or remedies that are implied by law.
Warranty Guide and Instruction Booklets
Watch manufacturer warranties are sent with your order. Warranty lengths will vary from brand to brand.
To help our environment and reduce waste, instructions booklets are not provided by watch retailers anymore. These are now available on the brands website..