Crystal Carvings by Bramble Bay Angel of Creativity Blue Goldstone Keepsake

Change of Mind:

You may return new, undamaged unopened item/s within 30 days of delivery for a full refund if they are in the same condition as sent to you.

Change of mind returns accepted within 30 days of purchase provided the item is returned in brand new as received condition with new packaging • Buyer pays return postage for change of mind returns.

We will NOT pay return postage costs for change of mind or if you didn't read the listing description properly The Australian Consumer Law sets out consumer rights that are called consumer guarantees. These include your rights to a repair, replacement or refund as well as compensation for damages and loss and being able to cancel a faulty service https://www.accc.gov.au/consumers/consumer-rights-guarantees

Damage and Faulty:

We will pay the return shipping costs if the return is a result of our error (you received an incorrectly described, incorrectly shipped or a defective item.)

• Your Warranty Policy:

Manufacturer’s Warranty on all our products as set out under Australian consumer law https://www.accc.gov.au/consumers/consumer-rights-guarantees

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