Shipping Details
Please allow 0-3 days processing time before your parcel is sent. In most cases it will be within the first 24hrs.
The following shipping times are approximate travel times to each state:
Victoria - 2-3 business days.
New South Wales - 3-4 business days
Queensland - 3-5 business days
Northern Territory - 4-9 business days
Western Australia - 5-10 business days
Australian Capital Territory - 3-5 business days
South Australia - 3-5 business days.
Tasmania - 3-5 business days
Postage Information
Orders are sent via Australia Post or Border Express and require signature on delivery.
If the parcel is not signed for, SMS and/or email alerts will be sent to indicate where your parcel may be collected from.
PLEASE NOTE POSTAGE TIMES CAN VARY DEPENDING ON PUBLIC HOLIDAYS, WEEKENDS, LOCATION, NATURAL DISASTERS, CUSTOMS INVESTIGATIONS, AUSTRALIA POST INVESTIGATIONS & OTHER UNCONTROLLABLE FACTORS.
THESE TIMEFRAMES ARE OUT OF OUR CONTROL, WE WILL TRY OUR BEST TO ENSURE YOU RECEIVE YOUR PARCEL ASAP.
Missing Parcels
On the event that your parcel is held up or is lost, it may take up to three months to receive an answer from the Australia Post or Border Express Investigation Team. Unfortunately, these timeframes are uncontrollable and we will do our best to rectify the issue ASAP.
Incorrect Information
Once your order has been placed no changes are able to be made. Please double check your shipping address is correct before confirming your order. Business addresses must include the business name.
If parcels are not collected, or are required to be returned to sender due to insufficient or incorrect information, postage costs are unable to be refunded. Once you have placed your order, you are committing to the sale and declaring that all information entered including the shipping address is correct.
If you do find you have entered incorrect shipping information please email us ASAP and we will attempt to correct the mistake.
Please note we only ship to Australia.