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FEATURESWARRANTY POLICY
Warranties vary from product to product. For more information on individual product warranties, please see the product description on the individual product page of the item you are interested in.
RETURNS POLICY
Returns will be accepted within 14 days in original condition and unopened. Before returning any items please send an email letting us know:
Please note that customers are responsible for all shipping and handling on any returns. Refunds for customer payments WILL NOT INCLUDE any shipping costs.
CHANGE OF MIND
Customers can receive an exchange but no refund. Refunds are unavailable for a change of mind returns. Please note that customers are responsible for all shipping and handling on any returns. Refunds for customer payments WILL NOT INCLUDE any shipping costs.
FAULTY OR DAMAGED GOODS
Contact us with details of damage or fault. Be sure to quote your invoice number and we will arrange a replacement.
HEALTH CONCERNS
Due to health concerns, garments that have been worn with a clear sign of use may not qualify for refunds, returns or exchanges.
Met expectations and certainly kept out heavy rain when I was caught out during storm. Need to wear warm jacket or jumper under the rain coat.
May 07, 2023
Great product but much larger than you expect so maybe a size smaller than you normally take
May 31, 2022