Macchinetta del caffè (literally "small coffee machine" in Italian language)
Bialetti is the world's largest manufacturer of domestic coffee makers.
In 1933, Bialetti produced the first Moka Express Stove-top Espresso Maker - a simple yet delicious way to make coffee. Now it is estimated that somewhere in the region of 120 million cups of coffee are made every day using this design of coffee maker.
The VENUS has all the features of the Moka Express with one major difference its made from 18/10 stainless steel. The VENUS is stronger and more durable than an aluminium stove-top espresso maker and is even easier to clean as its dishwasher safe.
How to make the perfect espresso
Fill the boiler (marked A in the diagram) with water almost up to the safety release valve and insert the funnel-shaped metal filter (B). Add finely-ground coffee to the filter as shown below. Tightly screw the upper part (C, which has a second metal filter at the bottom) onto the base. Place the pot on a suitable heat source, bring the water to its boiling point, and thereby create steam in the boiler.
A gasket ensures a tightly closed unit and allows for pressure to safely build up in the lower section, where a safety valve provides a necessary release in case this pressure should get too high (with clean filters, that should not happen). For best results, fill up the entire filter with coffee and place over medium to medium-high heat.
The steam eventually reaches a high enough pressure to gradually force the surrounding boiling water up the funnel through the coffee powder and into the upper chamber (C), where the coffee is collected. When the lower chamber is almost empty, steam bubbles mix with the upstreaming water, producing a characteristic gurgling noise.
As with percolators, the pot should not be left on the stove so long that the coffee boils. Ideally, with a little practice, it should be removed from the heat before it actually starts gurgling - usually, when only about half of the top chamber has been filled.
The bottom chamber (A) contains water. When heated, steam pressure pushes the water through a basket containing ground coffee (B) into the collecting chamber (C).
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WARRANTY POLICY
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RETURNS POLICY
We accept refunds and exchanges for change of mind or incorrect choice or if the item arrives damaged. If the item arrives damaged, we may ask for photo's to be sent to us.
Faulty or Damaged Items
We will replace any goods that arrive at their destination faulty or damaged, providing a claim is made within a reasonable time. Confirmation of your claim can be done by email.
Please ensure once you receive your order that you immediately check for any damage and inform us immediately. To return any item for any reason, the customer must arrange for return regular postage by Australia Post. Please obtain tracking details and advise of the tracking information as soon as your damaged item is sent back to us.
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Change of Mind
Our change of mind or incorrect choice policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.
To be eligible for a return for change of mind or incorrect choice, your item must be unused and in the same condition that you received it. It must also be in the original packaging
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Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: any item not in its original condition, is damaged or missing parts for reasons not due to our error, any item that is returned more than 30 days after delivery.
Exchanges
We only replace items if they are defective or damaged. Please contact us for further instructions.
Shipping / Postage
You will be responsible for organising and paying for your own regular shipping/postage costs for returning your item. Shipping/Postage costs are non-refundable. If you receive a refund, the cost of return shipping/postage will be deducted from your refund. If the item is damaged in transit and your claim is approved, regular postage/shipping will be refunded.
Estimated Delivery Time Frame: 2 - 10 business days