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Key Features:
Specifications:
What's Included:
Safety Tests We Have Done For Your Peace of Mind
Biocompatibility testing
The biocompatibility evaluation for the subject device was conducted in accordance with the FDA guidance Use of International Standard ISO 10993-1,
"Biological evaluation of medical devices - Part 1: Evaluation and testing within a risk management process".
As dictated by the nature of body contact (intact skin) and contact duration (less than 24 hours), the following endpoints were evaluated for the patient-contacting components:
1) Cytotoxicity per ISO 10993-5:2009 Biological evaluation of medical devices - Part 5: Tests for in vitro cytotoxicity
2) Sensitization per ISO 10993-10:2010 Biological evaluation of medical devices - Part 10: Tests for irritation and skin sensitization
3) Irritation per ISO 10993-10:2010 Biological evaluation of medical devices - Part 10: Tests for irritation and skin sensitization
The results of these tests demonstrated that the patient-contacting components of the subject device are noncytotoxic, nonsensitizing, and nonirritating.
Electrical safety and electromagnetic compatibility
The subject device has been tested in accordance with and found to comply with the following standards:
1) ANSI AAMI ES60601-1:2005/(R)2012 & A1:2012, C1:2009/(R)2012 & A2:2010/(R)2012 (Cons. Text) [Incl. AMD2:2021] Medical electrical equipment - Part 1:
General requirements for basic safety and essential performance
2) IEC 60601-1-2 Edition 4.1 2020-09 Medical electrical equipment - Part 1-2:
General requirements for basic safety and essential performance - Collateral Standard: Electromagnetic disturbances - Requirements and tests
3) ANSI AAMI HA60601-1-11:2015 [Including AMD1:2021] Medical Electrical Equipment -- Part 1-11:
General requirements for basic safety and essential performance -- Collateral Standard: Requirements for medical electrical equipment and medical electrical equipment and medical electrical systems used in the home healthcare environment (IEC 60601-1-11:2015 MOD) [Including Amendment1 (2021)]
4) IEC 62133-2:2017, Secondary cells and batteries containing alkaline or other non-acid electrolytes - Safety requirements for portable sealed secondary cells, and for batteries made from them, for use in portable applications - Part 2: Lithium systems, and found to comply with all relevant sections.
WARRANTY POLICY
If for any reason you find you are not happy with your purchase, we offer a 30-day money-back guarantee from the time you receive your goods.
How Long Is The Warranty?
In addition to our 30-day money-back guarantee, Dr. Pen Australia offers a one-year warranty period from the date your product is purchased.
What Does This Limited Warranty Cover?
This Limited Warranty covers any defects in material or workmanship under normal use during the warranty period. During the warranty period, Dr. Pen Australia will repair or replace, at no charge, products or parts of a product that prove defective because of improper material or workmanship, under normal use and maintenance.
What Does This Limited Warranty Not Cover?
This Limited Warranty does not cover any problem caused by conditions, malfunctions or damage that have not resulted from defects in material or workmanship. This includes if any damage has been incurred after delivery, any attempts made to alter the product or if it has been dropped or broken.
RETURNS POLICY
We do accept returns of erroneous goods provided they are:
Dr. Pen Australia customers are responsible for return shipping costs.
If we receive your order returned undeliverable due to incorrect address or the shipping carrier was unable to deliver your package, Dr. Pen Australia will gladly re-ship or refund your order. If your order is re-shipped, additional shipping charges will be required.
Estimated Delivery Time Frame: 1-10 business days