Indulge in the craftsmanship of the Azure Rug collection. Hand-tufted with ultimate precision from premium, specially dyed wool, these rugs offer a luxurious and visually appealing experience. The 20mm thickness and high-low knotted and cut pile creates a captivating distressed abstract checkered design that adds a touch of modern vintage to any space. Each Azure rug is a testament to the artistry and skill of its creators, with intricate details and a rich colour palette that will elevate your home's décor. The high-quality wool ensures long-lasting wear, while the plush pile provides a luxurious underfoot experience. Whether you're looking to add a touch of sophistication to your living room, create a cozy atmosphere in your bedroom, or infuse your office space with personality, the Azure Rug collection offers the perfect blend of style and comfort.
Please note that wool rugs are prone to shedding due to being a natural fibre. This will decrease over time. Do not use a vacuum cleaner with a beater bar or a vacuum with strong suction as this will pull at the fibres and damage the rug, causing more shedding. If there are any loose threads, you can simply trim the yarn to even the finish.
Specifications:
Material: Dyed Wool
Construction: Hand Tufted
Origin: Made in India
Pile Height: 20mm
Delivery Timeframe:
Standard shipping time: 2-8 business days.
Custom-made items: Up to 12 weeks.
Separate packaging for rug pads/accessories.
Delays may occur on Public Holidays.
Shipping Charges:
FREE shipping on orders over $99 AUD (Australia).
Our flar shipping rate is $14.95 excluding SA, WA. NT and Tasmania ($20) on orders below $99
Shipping fees calculated based on product size and delivery region.
Delivery times vary based on location.
Promotional shipping not available to certain remote postcodes (listed) and all of Tasmania and the Northern Territory.
Order Tracking:
Orders shipped via various couriers.
Tracking number provided when available.
Inspecting Your Order:
Inspect upon delivery for damage.
For concealed damage/loss with no visible packaging damage:
Report within 5 business days of delivery.
Keep containers/packing materials for inspection.
Don't sign for damaged items unless noted.
If damaged, contact Ruggy for a replacement order.
You may be responsible for filing a claim if you sign for or allow the delivery of damaged goods.
The following remote postcodes are excluded from any shipping promotions:
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At Ruggy, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may initiate a return within 30 days of the delivery date to receive a full refund (subject to return fees).
To be eligible for a return, please ensure that your original item is in its original condition and is returned without any of the following:
Pet dandruff or fur
Dirt or grass stains
Signs of wear, washing, or improper care
Damage, deterioration, or other stains
If the returned item(s) do not meet these conditions, we may reasonably deduct an amount from your refund to account for any use, damage, or deterioration of the product(s) up to the price of the item(s). Please note that all returned items undergo a thorough inspection, and items returned in a condition that we reasonably consider to be no longer sellable will not be refunded.
Make sure to ship the returned items in their original packaging or similar packaging that prevents any damage during transportation.
Once you have initiated a return, please ensure that you return the product(s) to us within 14 days of initiating the return.
Please note that you will be responsible for the cost and risk of returning the item(s), except in the case of faulty items.
Please be aware that this return policy does not limit or exclude any of your rights at law, including your statutory rights as a consumer under the Australian Consumer Law.
If you have any questions or need assistance with the return process, please feel free to contact our customer support team. We are here to help!
Estimated Delivery Time Frame: 2-8 business days