Aqara Smart Lock U300

Aqara Smart Lock U300

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Product Description

A Smarter Handle on Home Security.

The Aqara Smart Lock U300, is the first Matter-compatible lever-set, perfect for various doors. It features fingerprint access, PINs, home key, always-on mode, and more. Enhanced with AIoT (Artificial Intelligence of things) and Thread protocol for seamless smart home integration. The U300 combines quick, secure entry with robust connectivity. Upgrade the access with U300 for advanced security and convenience!

  • Matter over Thread Support:

Aqara Smart Lock U300 enhances home security by seamlessly integrating with systems like Apple Home and operating for up to 10 months on a single set of replaceable batteries*. As the first lever lock to support Matter and Home Key, it connects effortlessly with multiple platforms and integrates with the Aqara devices via the Aqara hub M3, providing robust customisation.

  • NFC and Apple home keys:

The U300 simplifies home entry by enabling unlocking with a tap from an iPhone or Apple Watch**, even when these devices are out of power, and supports high-security NFC cards for additional convenience and flexibility. Utilising advanced Matter and Thread technologies for secure, power-independent access, and employing NFC cards*** that cannot be copied, the U300 combines top-tier security with affordability, making it an ideal choice for enhancing smart home customisation.

  • Ergonomic Fingerprint Reader:

The U300 enhances convenience and security with a fingerprint reader integrated directly into the handle, enabling instant access through a simple grasp. It can store up to 50 fingerprints and unlocks in just 0.3 seconds, making it ideal for families and rooms. Equipped with a 160x160 semiconductor sensor, the U300's fingerprint reader provides fast, accurate recognition with a low False Acceptance Rate (FAR) of less than 0.0001%, ensuring both high security and reliable performance.

  • Multiple Unlocking Methods:

The U300 offers multiple unlocking methods including touchscreen keypad, fingerprint****, mechanical keys, PIN codes*****, and Bluetooth, complemented by emergency USB-C charging to prevent lockouts. It integrates with various smart home systems for added convenience and security. Easy to install with button activation or voice prompts, the U300 uses AES encryption for secure data storage and features anti-peep PIN protection, ensuring reliable and flexible access control.

  • Focus on Security and Durability:

Building for both indoor and outdoor use, enduring extreme weather including rain and temperatures down to -30oC. It's durable, easy to maintain, and ensures secure access year-round. With an IPX4 rating******, the lock withstands harsh conditions, features a motor-driven design to prevent forced entry*******, and uses high-quality materials like tempered glass and anti-fingerprint coating for lasting security and durability.

  • Effortless Access through Passage Mode:

Featuring easy toggling between Passage and Auto-Lock modes on the device, ideal for internal doors and garage doors. It allows quick, glove-friendly access without needing fingerprints or passwords. The lock enhances security with local-only Passage Mode******** activation and voice-prompted setup, making it versatile and reliable for various settings.

  • Exclusive Features of Aqara Home App:

The U300 is user-friendly and versatile, enhancing functionality with the Aqara Home app for various unlocking methods and settings. It connects to the Aqara Matter Controller for improved automation with devices like the Video Doorbell and supports guest access through temporary passwords*********, even offline. Suitable for both left and right-handed doors, the U300 provides adaptable and reliable security, making it an ideal smart lock solution.

*Assumption of unlocking the door with fingerprints 10 times per day.

**Requires a 2-in-1 Apple Matter Controller and Thread Border Router to achieve tap to unlock with Apple home keys.

***NFC cards need to be purchased separately.

**** Fingerprint can be configured locally on the lock itself by single pressing the "Set" button if there's no admin's password or following the voice prompts if available. The access data is stored locally and is fully encrypted using the AES algorithm.

*****Anti-peep pin code protection is also supported for safety. Any digits can be input before and after the actual code.

****** IP and temperature rating refers to the outer panel of the lock.

******* For optimal performance outdoors, we recommend installing the lock under a protective cover or shield.

******** Passage Mode can be enabled or disabled directly on the lock; however, for safety concerns, it cannot be activated remotely via the mobile app - only deactivated.

********* Requires an Aqara 2-in-1 Thread Border Router and Matter Controller.

Automations

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Description

The Smart Lock U300 integrates seamlessly with our Video Doorbell G4*, enhancing security and ease of use. Receive instant smartphone alerts when someone presses the doorbell, and easily view a live video to identify visitors and remotely unlock your door.

* Requires an Aqara 2-in-1 Thread Border Router and Matter Controller

** This function will be available through OTA after launch

GTIN: 6975833355341

Shipping Details

Please refer to the "Estimated Delivery Time Frame" available in the product listing for expected delivery time to your address. Once payment is confirmed, items will be dispatched within two business day and will take 1-10 days to arrive.

Our goods come with an official warranty and guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with sealing. Any product with packaging box opened or unsealed will not be accepted for return. 

To complete your return, we require a receipt or proof of purchase.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed through My Deal. 

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us.

Shipping
To return your product, you should initiate a return on My Deal Platform. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

We strongly recommend that you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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Estimated Delivery Time Frame: 1-10 business days

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