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Excellent = Device shows none or only faint marks on the screen and/or rear and frame. This device is in "Excellent" condition. the seller would rate it 9.5 out of 10.
Good = Device shows some visible light surface scratches or marks on the screen and/or rear with any visible dents. Light Surface scratches on the screen may not be visible when this device is turned on during use. The seller would rate it 8 out of 10.
Fair = Device shows many visible scratches on the screen and rear. This can include some deep scratches on the screen and/or minor dents on the rear. The seller would rate it 7.5 out of 10.
Change of Mind Returns:
We want you to love your product so if you are not completely satisfied with your purchase let us know.
Most products come with a 14 day change of mind policy. If at any time within the first 14 days from purchase date you are not completely satisfied with your order, please contact us via your Account for return approval. Once received and inspected, we will facilitate an agreed resolution.
Please Note:
• Postage is paid by the customer
• The product must be returned in the original packaging, accessories included
• We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery
• Fees may apply
• Apple devices must not be iCloud locked
Warranty Claims:
All of our products are supported by a 6 month warranty. This warranty covers all manufacturer faults with the product(Unless describe in the listing). Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us via your Account to raise a warranty claim.
The coverage of the warranty begins from the day you receive your device and will be valid up till the very last day of the warranty period.
The warranty cover does not cover physical or water damage and general wear & tear.
Apple devices must not be iCloud locked