Returns:
If you’re not 100% satisfied we want to hear from you - Refurbished Devices come with a 14-Day Satisfaction Guarantee
If at any time within the first 14 days from the purchase date you are not completely satisfied with your device please contact us to obtain a Return Authorisation Number along with instructions on how to ship your device back to us. Once received and inspected, we will facilitate an exchange.
Please Note:
- IMEI will be validated against the IMEI shipped. Returns will not be accepted on mismatched IMEI’s
- We will not accept a returned device that is iCloud or Google locked.
- Please ensure your device is factory reset and powered off prior to shipment
Change of Mind:
We accept change of mind within 14 days from delivery as long as the item is returned in the original condition as new and are not used, worn, or opened and have all original packaging and tags in tact including any package seals being unbroken and not damaged in any way
Please feel free to send our team a message with any questions you may have as we are here to assist.
Warranty Policy:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. This excludes faults caused by the way the device is treated and/or used.
Prior to returning a device for warranty, please contact us to obtain a Return Authorisation Number along with instructions on how to ship your item back to us. Once received and inspected, we will facilitate a repair, refund or replacement. Please note that all return requests must be accompanied by photo and video evidence for a Return Authorisation Number. We will not be able to process your return request without supporting documents and being initiated and approved by our team prior..
Please note, Warranty is void and will not cover below:
- Physically damaged
- Software that has been tampered with
- Water damage
- Unauthorised repairs (3rd party repairs)
I bought 2 for my young Grandson's & you can't do much on it. They can't download games & never use them. Total waste of money.
Feb 03, 2023
I haven’t used the iPad yet it’s a Xmas gift but it’s in very good condition. I’m happy with my purchase so far.
Nov 12, 2022
Can’t give a review as this was bought as a birthday gift. I’ll give feedback when I can
Jul 12, 2022
Arrived a day earlier than expected and working perfectly fine
Mar 15, 2022
Seems a reasonable product, but we had to work out how to adjust the language to English. Didn’t realise it was larger than old iPad, so a new cover, was required.
Mar 05, 2022
Awesum works 100% love it
Jan 11, 2022
Slow posting
Dec 17, 2021
The first one was very good and I bought a second one very happy
Dec 04, 2021
So pleased with my purchase, prompt delivery , excellent price.
Nov 05, 2021
Good value for money does the job I wanted
Oct 17, 2021