API® WATER SOFTENER PILLOW is ideal for soft water aquariums. These ready-to-use pouches contain resins to remove calcium, magnesium and soluble heavy metal ions, including copper and iron.
Rinse pouch under tap water. Place pouch in path of water flow in the aquarium filter. Activity of the pillow lasts 48 hours. After 48 hours, recharging is necessary. To recharge: dissolve 3 tbsp. of API AQUARIUM SALT in 7 oz. of tap water. Rinse pouch in tap water, then soak in salt solution for 2 hours. Place back in filter. When not in use, store pouch in recharging solution; do not let pillow dry out. Replace when pillow ceases to function properly after recharging
Love it or return it! We want you to be happy with your purchase.
If you're not completely satisfied, most products qualify for a return within 30 days of purchase. Just contact us and we'll help you with the process.
Please note:
You'll be responsible for return postage.
Return the product in original packaging with all accessories.
We aren't liable for lost returns, so consider tracking and/or insurance.
Warranty Claims
Many products come with a 12-month warranty against manufacturer defects. Check the product description for specific warranty details.
Aussie Warranties & 30-Day Happiness Guarantee
We stand behind the quality of our products! All come with Australian manufacturer warranties, and on top of that, we offer a 30-day satisfaction guarantee. So, if you're not thrilled with something (for any reason!), just send it back unopened, unused, and in original packaging within 30 days.
Hassle-Free Returns (Just Contact Us First!)
To return an item, shoot us a message through your Catch account before sending it back. This helps us track your return and process it quickly. Include your details and the reason for the return so we can get you sorted ASAP.
Please Note:
You'll be responsible for covering the return shipping costs, even for warranty issues.
We can't take responsibility for lost or damaged items during return transit.
Depending on the situation, we may offer a replacement, exchange, or refund (minus shipping costs) when we receive your return.
Estimated Delivery Time Frame: 5 - 10