Material: 100% Cotton
Size and Weight: Hand Towel: 4* 40x60cm, 650GMS
Colour: White, Charcoal, Sailor Blue and Silver
Features:
COLOUR DISCLAIMERS
Please note that actual product colours may vary from the display images shown.
Note: The website images will not change according to the colour selected in the drop-down box and thumbnail images in the checkout cart do not change according to the colour chosen.
Return & Refund
Change of Mind Returns – 30 days
We have a 30-day return policy for any change of mind returns, which means you have 30 days after receiving your item to request a return.
To be eligible for a change of mind return, your item must be in the same condition that you received it, unworn or unused and in its original packaging. You'll also need the tax invoice or proof of purchase.
If your return is accepted, we will provide you with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Unfortunately, any change of mind returns will attract a return postage fee of $14.5, which will be deducted from your refund amount at the time of processing. This flat rate return fee of $14.5 is offered to our customers as a cost-effective, hassle-free way of returning your goods to us.
You can always contact us for any return questions.
Faulty Items
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
If the problem is major, you are entitled to a replacement, repair or refund. Examples of major failure are when the product:
has a problem that would have stopped you buying it had you known about it;
Alternatively, you can choose to keep the item and we will compensate you for any drop in value.
If the problem is not major, we may choose to give you a free repair instead of a replacement or refund if this is possible.
If we cannot repair the product within a reasonable time, you can choose a refund or replacement. We reserve the right to refuse to provide a refund, repair or replacement if the problem has, for instance, arisen because the product was misused by the customer.
Faulty Item Returns
We will accept returns for all faulty items with return postage at our cost. If you believe you have received a faulty item, please contact us as soon as possible advising the order number, the faulty item's name and description of the fault (please include images if you are able to).
If your return is accepted, we’ll send you a prepaid return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions.
Exchanges
We do not offer exchanges at this point in time.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Estimated Delivery Time Frame: 5-10 business days
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The quality of both products was excellent and were exactly as described. I was, however, disappointed in the amount of time that it took for delivery.
Jan 14, 2024
I’ve bought these towels twice now and very pleased with the quality
Dec 16, 2023
These hand towels wash well, don’t pill and look smart. I’ve bought these twice now in the charcoal colour. Very pleased with this purchase.
Dec 01, 2023
Lovely towels!
Aug 14, 2023
The hand towels arrived promptly and are very good value, they will give me many months of excellent service.
Jul 25, 2023
Very happy with purchase and quality
Aug 01, 2022
Loved my purchase!
Jul 30, 2022
Great value for money... very happy with my purchase
Jul 04, 2022
Excellent product. Plan on buying more.
Apr 26, 2022
Love my new towels nice and soft and great value for money
Feb 28, 2022