Easy Returns Policy
At The Pavilion, we understand that sometimes a change of mind happens. That's why we offer hassle-free returns under the following conditions:
1. Timeframe: Returns are accepted within a reasonable timeframe from the date of receiving your order.
2. Condition: Items must be in pristine, unused condition with all original packaging and tags intact. Sealed packages or boxes must remain unopened.
3. Resalable: Returned items must be in a resalable condition and free from any damage.
Please note:
- We do not accept returns for items with broken or damaged seals on sealed packages or boxes.
- You are responsible for the cost and safe return of the items, including return shipping expenses. Ensure the item reaches us, as failure to do so will void your eligibility for a return.
- Refunds are processed upon receipt of the returned product, meeting the outlined criteria.
In the event of receiving incorrect, faulty, swapped or damaged goods, our dedicated customer service team is here to assist you promptly.
At The Pavilion, your satisfaction is our priority, and we strive to make your shopping experience seamless and enjoyable.
All marketplace products are covered by our MyDeal Refund Guarantee
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