For Wet & Dry Machines (Machines with Motors)
Total Corporate Services offers a 12 month back to base warranty for all motors from the date of purchase.
Until the nature of any fault/damage is determined, the resolution options Total Corporate Services can provide may vary. To assist with a quick resolution process, we will require photos of the issue to be emailed. Once the fault/issue is determined and clarified, Total Corporate Services may offer replacement parts to the customer. Where necessary, the item may need to be returned to repair the fault/issue. Postage fee for returning for repair is the buyers responsibility.
The 12 month back to base warranty cover does not extend to damage caused by normal wear and tear, accidents, misuse, lack of maintenance, neglect, natural disaster, or other external causes; such as damage caused by operating the item outside of what is described in the instructions. The warranty is considered void if the item has been modified, altered or tampered with by a person (or persons) not authorised by Total Corporate Services to provide service.
For all Metal Lockers & Cabinets
Total Corporate Services products are made from high quality steel and are warranted for a 5 year period on all metal lockers/cabinets, from the date of purchase.
Should this TCS product fail to perform as a result of normal wear and tear, please contact us and inform us of the issue, and simply arrange a return (the freight cost is the responsibility of the buyer) and we will repair and/or replace it at our expense. For advice, please contact the organization you bought the new product from.
This warranty does not apply if a defect occurs as a result of;
The product is being used for purposes other than for which it was intended
Accidental damage, neglect, misuse or lack of maintenance
Scratches, dents or blemishes following delivery
Failure to produce proof of purchase when making a claim for warranty
All marketplace products are covered by our MyDeal Refund Guarantee
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