316 Stainless Steel Non-Stick Stir Fry Cooking Kitchen Wok Pan with Lid Honeycomb Single Sided
10% Coupon
10% Coupon
10% Coupon
Item Name: One-sided Honeycomb Non-stick Pan
Material: 304 Stainless Steel
Style: Modern and Simple
Color: As Shown in the Picture
Package Weight: 3000g
Packing Size: 34*12.5*34cm
Lid type: stainless steel inlaid glass vertical lid.
Features: Not easy to rust, less oily smoke, not easy to stick.
Size: 32cm (outer diameter) or 34cm (outer diameter)
1 x One Sided Screen Honeycomb Wok with Upright Clear Glass Lid
(Specific package item depand on the options)
Some customers praise its non-stick and non-scratch performance, while others experience the frustration of foods sticking, like a simple fried egg. Why?
Understand stainless steel structure
It is because users need to understand the nature of a stainless steel wok/frypan: it requires proper heat to perform well. Is this a stainless steel wok/frypan? Yes, definitely!
Amazingooh uses a patented honeycomb structure to protect its non-stick layers. The stainless steel structure is thick, so you need to let the wok/frypan heat up properly before cooking anything.
For new users
Preheating and the use of oil is important because there is a thick layer of stainless steel to protectthe non-stick layer. Please cook on medium heat all times or until you feel the surface is reasonablyhot enough for cooking.
Please note these steps below:
1. Add some oil first, and then preheat the wok/frypan for 30-60 seconds.
2. Preheat for a longer time if you are using a cooktop with less efficient heat, such as a ceramiccooktop.
3. The main point is that you must determine that the surface is reasonably hotenough for cooking.
4. Preheated the wok for about 1 minute on medium heat. The heat level is 7, if 10 is the maximum.
5.Remember a reasonably heated pan and heated oil (not overheating) are
key.
These key steps are not just for honeycomb wok/pans, but also for most of the other the cookware, including all non-stick woks/pans and Japanese carbon steel woks/pans.
Turn down the temperature anytime the wok/frypan is too hot.
Avoid high heat
The non-stick layer could be damaged by high heat, just as with other non-stick cookware. Properheating and maintenance are needed for a consistent performance.
Test and experiment. Please let us know if you need further assistance anytime.
Product Warranty Period & Change of Mind Returns
Warranty Period
Furniture, Fitness & Gym Equipment, and Household-related Products: 1-year warranty for product support.
Battery: 6-month warranty.
Warranty Claims
If a product issue is notified within the applicable warranty period, we will provide after-sales service, including replacement or refund upon receiving the returned product within a reasonable timeframe.
Change of Mind Returns
Change of mind returns are accepted within 30 days of delivery.
After 30 days, we do not accept change of mind returns for used products or order cancellations.
For eligible returns, the item must be unopened, unused, undamaged, and in its original packaging.
Returns Policy
Accepted Items
Items eligible for return or exchange must meet the following criteria:
Unopened, unused, and undamaged.
In the original condition and packaging as received.
Excluded Items
Change of mind returns are not accepted for:
Mattresses.
Personal care items.
Floor stock.
Items sold “As Is” with notified defects or variations.
Skin Care product
Refund Processing
Delivery fees are non-refundable.
For change of mind returns, a 20% restocking fee may be deducted to cover warehouse processing costs.
The refundable amount will be calculated after deducting:
Initial delivery fees.
Return shipping costs (if applicable).
Restocking fee (if applicable).
Returns Process
Initiate a Return:
Contact our customer service team with your order details.
Once approved, you will receive a return authorization slip to print and attach to the package.
Return Arrangements:
You may be required to arrange and cover the return shipping costs.
If we arrange the return, follow the courier’s instructions carefully to avoid failed pickups.
Packaging Requirements:
Remove or mark off any previous consignment labels to avoid delivery confusion.
Ensure the return label is clearly attached to the package.
Warranty & Consumer Rights
Our products come with guarantees that cannot be excluded under the Australian Consumer Law (ACL).
You are entitled to:
A replacement or refund for a major failure.
Compensation for any reasonably foreseeable loss or damage caused by our products.
Repair or replacement if the goods fail to be of acceptable quality and the issue does not amount to a major failure.
Very satisfied with the product and the service received from the supplier! Highly recommended.
Jun 30, 2024
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