Shipping Details
1. Processing Time:
Orders are typically processed within 1 business days after payment confirmation. However, during peak seasons or promotional periods, processing times may be slightly extended.
2. Shipping Methods:
We offer several shipping options to accommodate your needs. These may include standard shipping and expedited shipping. The availability of shipping methods may vary depending on your location.
3. Shipping Costs:
Most items qualify for free shipping, with the exception of Large cubic or Long items.
For large cubic or long items, shipping costs are calculated based on the weight of your order, the selected shipping method, and the destination address. You can view the estimated shipping cost during the checkout process before completing your order.
4. Shipping Destinations:
We currently ship to addresses within whole Australia If you are located outside of Australia, please contact us to inquire about shipping possibilities.
5. Delivery Time:
Delivery times vary depending on the shipping method chosen and your location. Standard shipping typically takes 2-10 business days, while expedited shipping may arrive within more than 14 business days. Please note that unforeseen circumstances such as weather delays or customs clearance may affect delivery times.
6. Tracking Information:
Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this information to track the status of your delivery.
7. International Shipping:
For international orders, please be aware that customs duties, taxes, and fees may apply upon arrival in your country. These charges are not included in the item price or shipping cost and are the responsibility of the recipient.
8. Order Changes and Cancellations:
If you need to make changes to your order or cancel it after it has been placed, please contact us as soon as possible. Once an order has been shipped, it cannot be modified or canceled.
9. Undeliverable Packages:
In the event that a package is returned to us as undeliverable due to incorrect address information provided by the customer or other reasons, we will attempt to contact you to arrange for re-shipment. Additional shipping charges may apply.
Disclaimer: Please note that this shipping policy is subject to change without prior notice. We reserve the right to modify our shipping methods, costs, and policies at any time to ensure the best possible service for our customers.
