Precautions for product use:
Estimated Delivery Time:
Warranty Policy
All our prouducts include a warranty. Our products are generally offered with a 12-month warranty. However, some products will be provided with an extended warranty for your peace of mind. Please refer to the product listing for the warranty period.
You will need to notify us within 30 working days in the unlikely event that your item arrives damaged or faulty. In addition to a detailed description, you are required to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process. Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. Please do not attempt to return the item without approval by us.
A refund or replacement will not be provided if products are being misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by the manufacturers.
Returns Policy
To give you the complete peace of mind, we offer a 14-Day Change of Mind Policy. With a 15% restocking fee, you have the option to return any unopened, unused item in its original packaging that you bought from us for any reason within 14 days of receiving the item.
Estimated Delivery Time Frame: 3-10 business days
Good quality is exactly as described.
Sep 11, 2020
It’s easier for me to use I have had strokes and found it hard to hold the kettle for a cuppa this is perfect
May 25, 2020
Purchased this product to serve hot or atleast warm drinks but not only did it get cold within an hour, it was messy and leaked! Total waste of money!
Jul 23, 2019