Fabric: 100% Egyptian Cotton
Thread Count: 1000
Size: Standard 48*73+15cm, 2 Pieces
Colour: Charcoal, White, Silver and Violet
Features:
COLOUR DISCLAIMERS
Please note that actual product colours may vary from the display images shown.
Return & Refund
Change of Mind Returns – 30 days
We have a 30-day return policy for any change of mind returns, which means you have 30 days after receiving your item to request a return.
To be eligible for a change of mind return, your item must be in the same condition that you received it, unworn or unused and in its original packaging. You'll also need the tax invoice or proof of purchase.
If your return is accepted, we will provide you with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Unfortunately, any change of mind returns will attract a return postage fee of $14.5, which will be deducted from your refund amount at the time of processing. This flat rate return fee of $14.5 is offered to our customers as a cost-effective, hassle-free way of returning your goods to us.
You can always contact us for any return questions.
Faulty Items
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
If the problem is major, you are entitled to a replacement, repair or refund. Examples of major failure are when the product:
has a problem that would have stopped you buying it had you known about it;
Alternatively, you can choose to keep the item and we will compensate you for any drop in value.
If the problem is not major, we may choose to give you a free repair instead of a replacement or refund if this is possible.
If we cannot repair the product within a reasonable time, you can choose a refund or replacement. We reserve the right to refuse to provide a refund, repair or replacement if the problem has, for instance, arisen because the product was misused by the customer.
Faulty Item Returns
We will accept returns for all faulty items with return postage at our cost. If you believe you have received a faulty item, please contact us as soon as possible advising the order number, the faulty item's name and description of the fault (please include images if you are able to).
If your return is accepted, we’ll send you a prepaid return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions.
Exchanges
We do not offer exchanges at this point in time.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Estimated Delivery Time Frame: 5-10 business days
Lovely soft feel & extra pillowcases will allow me to change them more often than once a week.
Oct 04, 2023
The pillow cases were the same as I ordered, all good. The 4 King Single Sheets were not, they are just so pathetic, they are just so artificial, I will never ever use them, I thought I ordered 1000 count, however they are not that.
Sep 09, 2023
These pillow cases feel divine! Was so impressed I want sheets in the same brand !
Aug 09, 2023
I've bought this brand before and they are very good quality. This latest batch have a sheen finish but still good quality.
Jul 22, 2023
You did not delivered a egyptuon cotton product. It was bamboo
Jul 16, 2023
Absolutely beautiful heavy thick quality pillow cases. I’m definitely buying more!!!
Jun 29, 2023
The pillow cases are of very high quality and arrived in good time, very happy.
May 22, 2023
A bit expensive, but I suppose for 1000TC it's OK. Will need to see how long it lasts, though.
Dec 03, 2022
Great quality, I would definitely buy again. Very pleased with my purchase.
Nov 29, 2022
All Good. Arrived promptly as described. Would order more from this seller.
Jul 27, 2022