



Joseph Sporn, President, founded the Sporn Company in 1999. It blossomed out of his invention of the Sporn Training Halter, and grew very quickly around this single product line. His design of the Sporn Halter has helped millions of dog owners worldwide gain humane control over the most rambunctious leash pullers. All of the product designs and concepts that you will find, come from the inspiration of their dogs at their Yuppie Puppy Pet Care Centre in New York City. Sporn prides itself on providing only fresh and original product ideas that have nothing but the best interests in mind for you and your pet. Looking for a new lead with a specially designed handle to stop your hand ever getting sore again? The Loomo LED Comfort Handle Lead is available in Blue, Red, and Green!
If you change your mind about your purchase, you must notify us within 14 days of receiving the item.
If the item has already been shipped, you can return it at your own cost, and we will process a refund, minus a 15% restocking fee, provided the item meets the following conditions:
Hygiene and Safety Restrictions: For health, hygiene, and safety reasons, the following items cannot be returned for change of mind once opened or used:
We highly recommend reviewing our product descriptions and size guides to ensure you are purchasing the correct item for your pet, as incorrect sizing will not be accepted for return if the item has been opened or used.
If your item arrives damaged or faulty, please contact us immediately to arrange a return. You may be required to provide photos of the damage for assessment.
In the event of a damaged or faulty item, we will offer one of the following remedies, in line with Australian Consumer Law:
We will cover any shipping costs associated with the return of damaged or faulty goods. Do not return the item without first contacting us, as we cannot refund shipping costs if the return was unarranged.
Please note that we will not provide refunds or replacements in the following circumstances:
Some of our products come with a manufacturer's warranty. If your product becomes faulty outside of our returns period, please contact us to obtain the manufacturer’s details. You will be responsible for any shipping costs to the manufacturer. If the manufacturer is unable to assist, we will do our best to provide additional support.
Estimated Delivery Time Frame: 2-10 business days